Acceptable Storage

Company name should be changed to unacceptable storage. We had our luxury fifth wheel trailer stored there. It was placed behind the owners home, supposedly the most secure place in the storage area. Not!!! Someone attempted to break into our vehicle and in the process destroyed our brand new electronic locking system on the door. I was not able to open the trailer to see if anything had been tampered with. We needed to take the trailer to our RV service department and have it repaired.This set us back almost $800, which unacceptable storage refused to help with. When I asked to have the video surveillance of that area reviewed, I was told there is no video surveillance in that area. When I booked storage there I was assured there was video surveillance of all areas. If you value your personal property do not trust these people! I did file a police report.
7 years ago (18-02-2018)

I have used Acceptable Storage over the course of the past 13 years and never have had a problem with them. I am so happy that never had I had to worry about mice or bugs getting into my belongings. I have used both inside and outside storage. I always had access to my unit no matter the depth of the snow. If anyone has a problem with this company, they should take a responsible look at what they might be doing wrong and how to fix it. I have seen people use cheap locks and one time leave stuff in the hallway in front of their locker. That is not being responsible. You should not be blaming others for your mistakes. They are a responsible and helpful company. Sharon Brady, Ottawa, Ont.
7 years ago (14-03-2018)

Had a fantastic experience. Stored my car for the winter. Would strongly recommend.
7 years ago (20-04-2018)

They have clean secure storage units and friendly helpful staff. Prices are reasonable and you can get your RV serviced on site.
8 years ago (25-05-2017)

Great storage
8 years ago (18-11-2016)