37 West Steakhouse & Lounge

Best Prime Rib in the North Country! I'm never disappointed. Consistently Perfect!
7 years ago (04-01-2018)

It's ok Bartenders are great Fast fun and knowledgeable Food ok It's bar food...
7 years ago (23-01-2018)

Absolutely horrible!! Came in with a party of 8 for my husbands birthday and I'm sure they didn't get anything right. Had to send food back 6 times and the the chef sent out a lobster tail that someone else at our table took a bite out of before he realized it wasn't his order.... Wow seriously, you guys can't handle a table of 8??? The manager comes out 2 hours later telling our party we need to be nice..... Nice??? We're paying $ 40 a plate and we didn't even get what we ordered??? We will never be back aga8n and suggest the no one else does either!
7 years ago (25-08-2017)

We had a great tasting meal. Very nice waitress.
7 years ago (18-01-2018)

First time visit and horrible experience. Waiters were okay - not great but not terrible. I did have to go to the table next to us and get silverware and napkins because we did not have any and they never noticed or brought us any. It was freezing in there, on one of the coldest days of the winter season. Food was horrible, I ordered the fried perch with mashed potatoes - fried perch was the worst I have ever had, breading was horrible and the perch itself was really dry and not fresh. Potatoes were barely warm in the middle and cold on the outside and looked like they had been microwaved. My husband ordered prime rib with loaded baked potato. He said prime rib was okay but he only ate half and his baked potato was definitely not fresh (he only ate a few bites of that) and had been microwaved or reheated. For a place that opens at supper time you would expect the potatoes to be fresh. I sent my meal back immediately and they did take it off the bill but we still paid more than $30 for his steak dinner. In my opinion the whole bill should have been comped. We will definitely not be recommending or returning.
8 years ago (11-03-2017)