The owner of this place is very nice. He is very helpful and always willing to help. I've referred a lot of my friends to him. The store has everything to offer. I highly recommend this place.
We've been dealing with Tino for years, but recently he has been rather rude to my dad. When we pawn something, he often says he is $10 short and rips us off, and we are a low income family so that $10 is often a big deal. On top of that, when we are doing financially well, he spam calls and texts my dad asking if he is coming to pawn something. On one occasion he broke my dad's printer by carelessly dropping it on the ground because he was mad that my dad went to another pawn shop. Recently there was a loss in the family and yet he continued to spam my dad. It's clear he doesn't care about his customers and only cares about money. We will not be using this pawn shop in the future. I recommend you go elsewhere.
Great service. Tino is fair and honest. I've referred many people to him.
I've dealt with this shop for many years. The owner has always been very fair and nice . At times I've brought items that are not pawn worthy but he has always been polite and offered me options on how to sell them or the names of other pawn shops that might accept them.During the week, he is there from 10am to 6pm and he's there on the weekends as well. I've never had a negative experience with the owner. Great honest guy
Went in and pawned some really nice hockey cards, and a Autographed jersey. Didn't pick it up in time, paid an extension, if something does come up communication is key. Just keep in touch with him. Can't remember the guy I personally dealt with but was friendly, would definitely pawn there again. 10/10
ABSOLUTELY AMAZING.!! The best pawn shop in Edmonton, I have always got more than what I expected for my product. Tino offers incredible customer service. I have been a loyal customer for almost 10 years. Make sure you to check out 118 PAWN .!!!
Nice clean shop. Everything is very well laid out so it is easy to shop. The staff are very sweet and professional. Extra fun in the store when Rudy is there.
Brother Tino is very nice person, easily to approach and to talk, he knows if your lying and your telling the truth, in term of items he sell , he make sure that the items is working well before the customer leave the shop, thanks man!! For being nice and friendly to me!
I seldom come to pawn shops however when I came here I only had excellent service. I was looking for a ps4 and got my hands on one quickly because of the great excellent service. The 'owner' I'm guessing had a bulldog sleeping in the shop and outside on the door it says not to pet the dog, so when my little brother went to go pet it I guess you can guess what happened. He learned something that day...
Tried to call and left a message. Someone called back and abruptly said “can I help you”? Obviously I had no idea who it was, just a # came up and I had called many places for various things all morning. He said “you called me”, I said “ok but can you tell me where your calling from…? and before I could finish my sentence to say I had made several calls within the last hour & expected return calls, he cut me off and said “you know what? forget it” & hung up. Seriously?? Usually when you call someone back without listening to the detailed message I left usually you say who you are. I guess he thought I had his # memorized and should have known it was him. Unprofessional. Too bad, cuz I had things to buy and sell.