Wilson Furniture

Service was really good and love the furniture. It did take 11 weeks which was fine however the area rug that was ordered is too small for the room. When I called about it, I simply wanted to return it and buy the same one in a larger size but was told no. I was willing to upsale for a bigger one and they don't care whether you're satisfied or not. Also, the delivery is expensive and it's not the great service they lead you to believe. All the furniture was taken out of boxes in the truck. One delivery person was in such a hurry he just plunked the coffee table down in a hurry and took a chunk out of our brand new wood floors. Then he was angry because we asked to have the carpet put down. After they have your money, they don't care if your satisfied.
7 years ago (08-08-2017)

Not worth the drive esp when the salesperson then tells you they don't deliver to Thornhill ? - really ? Such very poor customer service. Salesperson in the leather store could hardly get off her chair to serve us and when she did her sales skills were so poor she told who the competition were (thanks they were lovey really helpful) and spent more time telling us why we need to buy the insurance (must be a good commission on that product) than what are the selling points to buy the leather sofa. You can get the same prices in our local store so why bother driving so far ? What is a factory authorized sale ? Its no cheaper than buying in a regular store on sale.
7 years ago (10-07-2017)

Furniture quantity is awesome. Store is extensive though. However you dont need to buy another furniture in your life once you purchase from them.This shop is running since1934.
7 years ago (21-08-2017)

Great service. Great people. Great products. I wouldn't buy furniture anywhere else!
7 years ago (22-07-2017)

I would highly recommend the store. Best store for quality and excellent service.
7 years ago (25-08-2017)