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Reviews, get directions and information for Will County Health Department

Will County Health Department

About

501 Ella Avenue, Joliet, Illinois 60433

Story

Office Hours: Monday - Friday 8:30 a.m. - 4:30 p.m.

We provide comprehensive public health programs and primary health care and dental services for medically under-served residents of one of America's fastest growing counties. Services are provided regardless of age, race, color, national origin or disability.

Nearly 400 agency professionals work tirelessly to prevent disease and promote a healthy environment throughout Will County. WCHD Building We are proud to be one of Illinois' largest and most comprehensive public health agencies.

Come learn about us. This site is designed to provide serious students of public health, and the casual browser, with a broad overview of our agency at work.

The Health Department is accountable to the Will County Board of Health, a 12-member policymaking body comprised of health professionals and consumers appointed by the Will County Board. Veteran Leadership qualities help to equip the board with the acumen needed to oversee critical agency operations.

Our Community Health Center became a Federally Qualified Health Center in 1997. The health center provides primary health care and dental services for more than 62 thousand medically under-served county residents annually.

The Environmental Health Division is responsible for managing and inspecting the Food, Water, Sewage, Pools & Beaches, Tanning, and Stream Protection Programs for Will County. The Division also analyzes potable and non-potable water samples in our in-house Environmental Health Laboratory.

The Family Health Services Division works to provide clients with accessible, professional and timely assistance through a variety of specially designed community programs. Family Case Management works to reduce infant mortality while enhancing access to immunizations and primary care services. More than 7,000 Will County clients receive services from WIC, a federally-funded initiative which also provides supplemental food and one-to-one counseling. The Office of Health Promotion and the Tobacco Control & Prevention program works to enhance wellness through the implementation of disease prevention, lifestyle modification, and community health education programs.

Our Behavioral Health programs are accredited by the Commission on the Accreditation of Rehabilitation Facilities (CARF). We are a licensed substance abuse and mental health provider with Medicare and Medicaid certification. Mental Health has been providing community mental health services for the chronically mentally ill since the late 1950's. It was the first community agency to receive grant-in-aid funding from the Department of Mental Health for the State of Illinois.

Mission

The Mission of the Will County Health Department is to prevent disease and promote a healthier environment for all. To that end, agency professionals assure the maintenance of flexible program initiatives and develop sound public health policies, based on a thorough assessment of community needs.

Address: 501 Ella Ave, Joliet, IL 60433, USA
Phone: (815) 727-8480
gro.htlaehytnuoclliw@ofni
State: Illinois
County: Will County
City: Joliet
Zip Code: 60433


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 4:00 PM
Saturday: 7:30 AM – 3:30 PM
Sunday: Closed


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Reviews
When it comes down to doing their job they seem confused. Horrible customer service. Nobody knows what they're doing, and seem to get off by making their patients feel like total garbage.
7 years ago (07-02-2018)
Everytime I come to this place the front desk staff is extremely rude. They do not make you feel welcomed or comfortable. They always have an attitude or talk to you with dis respect. The Doctors are always friendly but the front desk staff is extremely unwelcoming. Won't be giving those people the time of day anymore going to go somewhere that actually respects there patients/customers. & don't waste your time calling they hardly answer calls.
7 years ago (22-11-2017)
You need to bring lunch and dinner because the wait is over exaggerating. I leave my work a little early just so i can Get here 15 min prior to my visit and don't get seen until 3 hours after my appt. I get to hear the conversations of all the staff and the laughing instead of them checking up or letting the patients know the Dr is running behind. Then they lie about it when obviously you can hear that they are doing nothing but gossiping. Need a better staff that cares about the patients. When it's time to charge the visit they don't hesitate. I should charge for just sitting there so long. I work at a Drs office and we don't let our patients sit in the room for more than 10 minutes before Dr goes in to see them. Poor excuse for an office. To bad I can't give it a -10 star rating.
7 years ago (26-12-2017)
The front desk staffs are not rude at all!!!! They are very nice!
7 years ago (09-02-2018)
I just had a phone conversation with Joy who works at the Will County Health Department. She was so amazing and listened to everything I had to say and helped me to find help.
7 years ago (13-10-2017)
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