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Westend RV Repair

  1. Rocky Mountain House
  2. Rocky Mountain House Rv Park

Reviews, get directions and information for Westend RV Repair

"Westend RV Repair is a prominent RV repair and parts shop in Rocky Mountain House. We're here to serve as your ultimate RV parts and service specialists by providing you with the best experience possible."
Address: Highway 11A W, Rocky Mountain House, AB T0M 0S0, Canada
Phone: (403) 845-7509
State: Alberta
County: Division No. 9
City: Rocky Mountain House
Zip Code: T0M 0S0


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info
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Reviews
Called for awning and fantastic fan service and set up an appointment with Renee for the following week. Friendly and helpful on the call. Followed up with him again to give him our site location for Wilderness Village and Renee explained a technician would stop by on his return from Buck Lake. My wife waited by the trailer for the whole day. Didn't get a call from Renee to explain the tech wouldn't show and didn't get a follow up call to set another appointment. Not good customer service for sure. My apologies. I look forward to your call so we can get our awning replaced.
Fantastic friendly service! We had brake trouble on our RV and René was able to get us in within an hour and Wyatt had our brakes fixed in 45 minutes! The cost was very fair and they even found us a lake to take our kids to while we waited. Thanks guys!
The team at Westend RV went above and beyond with my RV repair experience. From ensuring my family and RV was safe after an awning emergency, to providing the insurance company the required information and ultimately the final repairs. I would highly recommend Westend RV. Thanks Westend Team !!!
NEVER EVER take your Rv to westend Rv they are the absolute worst Company!!!! Renee is the rudest person who couldn't care less about the quality of his work. He only cares about how much money he can take from clients. He makes excuses for his awful workmanship by blaming the client. He destroyed my trailer and just made excuses and blamed me for his terrible.workmanship. I gave him the option to make it better and fix his mistakes and he refused and hung up. Do Not take any thing to this company unless you want your trailer destroyed!!!!! As you can see from the reply below they only want to blame the client instead of taking any responsibility for there work. They have the worst customer service ever!!!!
Rene and his staff were awesome! Very pleasant and welcoming! The work they do is very professional and they care about their customers. Thanks
Saved my bacon twice! The ownership of West end RV is top notch and they have great technicians. Had problems on two separate occasions and they were able to fix the issues the same day so that our vacation wasn't ruined. Always helpful and a great selection of supplies and parts. Very friendly service as well. If when I have problems in the future, I won't hesitate to go back.
Absolutely fantastic service. I don't understand the one poor review here. We had the best experience with any RV dealer in the 40 years we've owned truck campers. On a big trip from California to Jasper, we had a leak into our truck camper. We called on a Friday afternoon and scheduled service for Saturday morning of the Labor Day weekend. New owners Rene and Carolyn were polite, thorough, and completely reasonable in their pricing. So good that we wish we could drive the 1500 miles to always take advantage of their expertise and service. So trust them and give them your business!
We called the RV repair shop in the morning and spoke to the owner, he answered the phone right away unlike other shops. We are from ONTARIO driving through to Alaska and needed our water pump looked as it wasn’t working. They were very nice and were able to accommodate us the same day. Price is reasonable and the mechanic offered us some advise on other things for our trailer. Would highly recommend this place to anyone! Thank you so much for helping us out!
As an operator I work all over the place; by far the best store to go to for parts and service on an RV. My trailer is a 93 - they have ordered things in just for me. I can’t speak for their shop as I do the repairs myself, but their customer service is awesome. I’ll be coming in for all future repairs - good job folks!
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