Wells Fargo Bank

I normally never write reviews but this branch is horrible, employees are so thirsty for sales they will do anything, my mom passed away 5 months ago and i withdrew a large amount of money they questioned me about her funeral expenses for about 5 min after i already waited in line for about 10 min. My son receives survivor benefits and apparently those funds shouldn't be directly deposited into my account, they told me i must open a account under his name, i told them that the banker Donita opened my account a few years back and never mentioned this, and pressured me to open additional holiday accounts, after the manager Maria bullied me into letting her have a copy of my sons social she called me non stop for 4 weeks and left me voicemails, telling me to come sign the paper work for the account she already opened, the only thing i agreed to was to get a copy of his social for later when i had time to come in, she kept saying that if i didn't come in i would start getting fee's i told her i didn't give her permission and she said once i let her take a copy of the social i basically gave her authorization, i reached out to someone by calling the 1800 to report this bad practice, i went in to close my accounts and i was required to pay 15$ in fee's for my son's account that i never signed for which went negative after the 90 day trial period they told me. anyways Maria wouldn't waive the fee's i paid them with no argument , she kept trying to convince me to keep my accounts i used to have a PMA checking when i had 30k in my account after my account depleted they started questioning my withdraws. Donnita is always asking about my employer and how much i make, inquiring about benefits , if they are hiring, qualifications required and such. This is just 1 of the times this bank has done me wrong, now i know why they recycle through employee's so much, they probably have enough heart to leave such a horrible branch. Maria just looks for opportunity to fish someone in, look for your solutions somewhere else lady! quit trying to rip people off!
8 years ago (27-10-2017)

Come here every time I need to cash my pay check. Everyone there is always so nice and happy to help :)
8 years ago (01-05-2017)

thursday there closed jan 5, 2017 us bank open down the block weather not that bad sign closed only atm open though working
9 years ago (05-01-2017)

My whole family and i bank there
8 years ago (25-04-2017)

talk about great greeting! they greet everyone once they come in, very attentive to your satisfaction and concerns; i feel great having them handle my money, props to Luen and Jose, and Ryan! i feel like they care, not like US Bank down the street where theyre attitudes are sh!+ :)
13 years ago (08-08-2012)