Wells Fargo Bank

I have always been impressed with the staff's attentiveness when I call or stop in. Very good people to deal with.
8 years ago (26-07-2017)

My truck died on Main. i was helped, pushed out of the street, into their parking lot. I live outside of cell phone area, so DON'T USE a cell. Came in to ask to use the phone. Person whom I think was the manager, allowed me, AND OF COURSE, I said, & DID use a calling card. After discussing what may get the old girl going, with my calling party, I thanked the staff, saying I may have to push her out of the way of their drive through, sit for a while. Didn't even make it back into the Driver's seat when 5 employees came out the back door, towards me. I started to point out I could get her moving, tried the key, thought they were upset where I was sitting. THEY WERE GOING TO PUSH ME OUT OF THE WAY! She started and as one fella yelled, 'Go, Go GO' Boy, did I! I got home, but having those in dress shirts, rolling up their sleeves to push my old half ton, Just cause, is a REMARKABLE act of kindness. This says that that location, is run by one that is on the same level as the rest of us. Will likely get a note to Corp. cause it NEEDS to be done...
9 years ago (25-06-2016)

Very nice people, nice to deal with them. We had to wait a while (about 30 seconds - 1 minute) when I entered the building), but all my problems quickly and amicably decided. After the visit, the manager called me and asked - not whether I have any additional concerns or questions. Thank you!
9 years ago (12-08-2016)

They have good enough customer service but their hours are NOT customer friendly AT ALL. They are supposed to be there to service the customer at the customers convenience, not the other way around.
8 years ago (15-03-2017)

Working on a home loan turned out to be a nightmare, worst customer service I have ever been through. Made my familly and I feel like we were just little people and not worth the trouble. We got the loan but it was the worst thing we ever been through.
9 years ago (02-05-2016)