Wells Fargo Bank

I've been a Wells Fargo customer for nearly 16 years. I call in today to get information about my account and the representatives keep sending me back to the automated system. Then I tried calling the local branch where I do most of my banking and they say I have to come in with an ID so that they can verify who I am. While I appreciate the fact that they are looking out for my identity it's very frustrating that they can take my money and do what they want with it without verifying who I am but when it comes to a closed account that I want information on they can't assist me. I physically have to go in and sho them a picture of who I am to get information on a closed account. Perhaps I should take my account to a competitor who will be willing to assist me.
10 years ago (13-05-2016)

I like everything except Thier account charges-- too high
9 years ago (07-05-2017)

This is a fantastic Wells Fargo branch they do all of my business banking here they treated me absolutely great over the years I've had an account here since 1987!
10 years ago (26-04-2016)

This is a great store Josh is very friendly and has a great staff at the store
10 years ago (26-03-2016)

What'ya expect from a "bank." Go to a credit union. This is just like proprietary tech versus open-architecture tech. Apple vs. IEEE and OSI. Chamberpot vs. Toilet.
12 years ago (03-06-2014)