Wells Fargo Bank

Disappointed yet again by the Bozeman Wells Fargo. Don't waste your time here and open an account at a local bank like First Interstate. This time: brought in a bunch of unrolled coins knowing that they have a coin machine (the business I work for uses it), and was told by manager Kyle that even though I have a long-standing personal checking account with them, they only let businesses use their coin machine. He would not change his mind and suggested that I go to a coin star, which charges a fee. Sweet customer service, Wells Fargo! Last time: had all my accounts SHUT DOWN after trying to deposit a check that was not backed by funds (from the person writing it). I had not tried to use the funds and had plenty of other money in my (again, long-standing) accounts. It is beyond me why they didn't just freeze the deposit so that I could not access the money from the bad check that SOMEONE ELSE had written to me. I was totally unimpressed by the manager trying to "help" me, as I watched him call Corporate and not try one time to advocate on my behalf. Again, so, so unimpressed.
9 years ago (22-05-2017)

Awesome experience lost my debit card Tucker was so helpful in making the switch easy and not stressful. Thank you:)
9 years ago (11-09-2017)

Employees don't care about you. Told them I was in a hurry and wanted a few instant checks, but one of the managers kept on asking me personal, unrelated questions, waisting my time and not caring that I don't have all the time in the world. I just wanted 3 instant checks, instead i got a rude manager waisting 10 minutes of my life and making me late for an appointment. I hear the one on 19th is better....but this one's not at all hard to beat....
9 years ago (03-07-2017)