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Reviews, get directions and information for Verizon Authorized Retailer – Russell Cellular

Verizon Authorized Retailer – Russell Cellular

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Russell Cellular, Inc. is an exclusive Verizon Authorized Retailer specializing in wireless communication services and is one of the nation’s largest Verizon Wireless Retailers.

Address: 3287 W Houghton Lake Dr Suite 2, Houghton Lake, MI 48629, USA
Phone: (989) 202-4500
State: Michigan
County: Roscommon County
Zip Code: 48629


Opening Hours

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 8:00 PM
Sunday: 12:00 – 5:00 PM


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Reviews
This is the bomb phone store in houghton lake mich very helpful people
8 years ago (28-11-2017)
Heed the warnings. Horrible customer service! The STORE MANAGER told me that I have to return an item with the person I bought it from at the store...what!?! They work at the same location. The item that we purchased doesn't work for us. They have a restocking fee if something is not returned in 3 days. Now I have to go back tomorrow to receive a refund.
8 years ago (08-07-2017)
Go to a corporate Verizon because the manager here is rude and uncaring. Clay in Mt Pleasant Verizon store is worth the 60 mile drive.
8 years ago (26-11-2017)
Worst customer service! Needed a sim card, seems like a simple thing, not really... Was told they had them but I couldn't have one because they needed them in case they needed one for a new phone purchase. I needed it now and shouldn't have had to wait and order one online. Really discouraged.
9 years ago (24-08-2016)
This store has the worst customer service I have ever encountered. I called and had the wrong location and instead of working with me to figure that out the lady I talked to cut me off talked down to me and was down right mean. Avoid this location at all cost, unless you like to be treated like trash.
9 years ago (10-01-2017)
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