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Reviews, get directions and information for VCC Salon & Spa

VCC Salon & Spa
"VCC Salon & Spa is ready to pamper you with the latest salon and spa services. Students from VCC’s hairstylist certificate and skin and body therapy programs provide sought-after treatments at a fraction of the cost of traditional salons and spas, all under direct supervision of highly qualified instructors."
Address: 250 W Pender Street , Vancouver V6B 1S9, BC, CA
Phone: (604) 443-8332
State: BC
City: Vancouver
Zip Code: V6B 1S9


Opening Hours

Monday: 09:00-16:00
Tuesday: 09:00-16:00
Wednesday: 09:00-18:00
Thursday: 09:00-18:00
Friday: 09:00-18:00
Saturday: 09:00-16:00


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Reviews
Went for a platinum white blonde full head of foils and a cut. Was VERY happy with the results! Students worked so hard and were so pleasant, often there are 2 or more working on you at once. It takes a little longer than a regular salon but they are really efficient and work hard to give you exactly what you are looking for. Front desk staff were so polite and even offered discounts. The price you just beat it’s so inexpensive and so worth it. The students consult with the instructors throughout the process and there is a wide variety of treatments available and great products. I will definitely be back it was a great experience and I am SO happy with my hair
It.takes a bit longer than outside salons but these are students. Their instructors are there to supervise and to address any concerns. The massage was very good by Mandeep. She checked in with me about massage pressure I would prefer and she did a great job.
I’ve been here a few times for color touch ups. Satisfied in the past. Yes it takes longer, they’re students. I don’t usually mind. I can do work on my phone. 2 days ago, I decided to add some color highlights foils to my dark hair. It took about 4/4+ hours. Guess because it went over into the lunch hour they didn’t check the student’s work. Noticed that night that the color was not applied to the very top of the hair strands. It’s a yellow looking, and my color was turquoise. I’m 5ft tall, it’s quite obvious from on top. Found time to return 2 days later at 11am. Told the supervising staff of the issue and asked for them to make it right. I was assured they would do that, but to return after lunch at 1:30pm, 2.5 hours later. I hung around and reported back to the desk by 1pm, was reassured they were aware of me and the situation. Gave my name and number. Proceeded to see everyone called in one by one including several walk ins. By 2:15 and I was the only one left I went to the desk. It was a different person, they said they didn’t know, no slip was written up. Then after checking, there was no student stylist, and after consulting me, no hair dye left for my color. Sorry, too bad. Rebooked for next week, after waiting nearly 3.5 hours and reminded that walk ins were not guaranteed when I expressed my concern how I was not followed up on. Course they took the other 3 -4 walk ins while I was sitting waiting. Feeling like unless you need to save a few dollars and spend your day here there’s not much emphasis on customer service or professional service and follow up. .Service: Hairstyling
The student stylists and instructor stylists put a lot of thought into my hair. Well executed hair cut. Very happy with it + great price + and we had no issue with appointments. :
Got my hair done here by one of the hair school students! I as a student here myself at VCC would highly recommend this place. Just be weary of the longer than expected appointment times. As the students are still learning, when they are styling it dyeing your hair! Others wise my hair looks fantastic!
Jenny gave me the most relaxing pedicure I could hope for! Loved it.
Horrible experience!! I made appointments here twice and both times they cancel it a day before. They don't realize how much time and effort customer put to go there early in the morning and they tell you, your appointment was canceled as students didn't show up. As a casual worker, I hold on to my shifts for the particular day of appointment and then they tell you sorry, we have nobody to provide you service today. On a side note, I waited for almost two months for my appointment and still they canceled it. They aren't professionals at all. Absolutely horrible. Please stay away!Service: Hairstyling
I loved! Was my first time there and everything went super well! Friendly people and great facility! Here is a before - after picture!!! Loving my hair cut
The customized facial was on special for July for $25 so I had booked it in. The student that did my facial Cecilia was great - 5/5 stars for her. She was gentle with my skin, advised me that my skin was dehydrated and also, performed extractions on my nose. Overall, it was a great experience. The one star deduction was for the individual who had answered the phone. The receptionist was extremely condescending and snappy - I was inquiring about how long I should expect to be there for because I need to pay for parking and instead of listening to my question first, she had jumped to conclusions thinking that I had asked her about free parking.
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