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Urban Behavior

  1. Edmonton
  2. Edmonton Women's Clothing
  3. Edmonton Men's Clothing
  4. Edmonton Children's Clothing

Reviews, get directions and information for Urban Behavior

Urban Behavior
"Unique in size and concept, Urban Behavior caters to a demographic of young men & women aged 16-24, our customers are always looking for that next best thing. With a focus on the latest fashion, footwear & accessory trends, our customers can be confident in knowing they'll stay one step ahead of the curve, and with our everyday amazing prices everyone can always afford to look their best."
Address: 9311 -165 Street NW , Edmonton T5R 2S5, AB, CA
Phone: (780) 444-1624
State: AB
City: Edmonton
Zip Code: T5R 2S5


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Reviews
Managers yelling at staff and customers, staff return yelling at customers. Staff is not cleaning or maintaining store neither is management. Change rooms closes 15 minutes before real closing time Stout longer hair ginger Manager wouldn't tell me her name comes asks if I plan on trying on 4 pairs of jeans in my arms all the same size tells me they have no return policy and if I want to try them on I have 5 minutes before she closes the empty change rooms. Store closes in 25 minutes There are drinks spilled all over the floor in the whole store as well as the change rooms with plastic wrap garbage and broken hangers, EVERYWHERE. Change room lean brunette associate tells everyone2 people she is kicking them out in 3 minutes because we are overstaying and they want to be closed closes in 20 min they are traveling through time different. Tried on size didn't fit, associate comes to door to tell over that she is closing in 2 minutes. She hasn't done anything with the garbage in the fitting rooms but walk around it in circles snipping. I come out I have left my jeans hanging on the walls to avoid the dirty floors, she snaps directly at me. "You tried these on and now you don't want them!".... No I did want them but I need help and this store refused to help any customer I saw... One lady trys to walk past and see her friends outfit and then the fitting room attendant shrieked at her "You can't be here we close the fitting room in 1 minute." There were at least 6 employees standing behind cash in an empty, dust bunny, orange julius filled disgusting store but that's not why people were leaving. People were exiting the store before close because of manager yelling and the toxic energy provided. As we were leaving the stout longer hair ginger Manager she wouldn't give me her name heard me mention writing a review I said it loudly and she hustled her body up the stairs to the sticky floor mess she put a big smile on her face stepped around the disgusting surroundings and STILL did not clean it up. She blamed associates. That is not a leader. People mirror behaviour. The behaviour that was mirrored isn't something I would want mirrored every day and I would hope that this isn't a common occurrence. If felt like it was a normal drill. Leaders should provide positive guidance unless positivity is something Urban Behavior resists?
Head office needs to understand that crammed shelves aren't shoppable. I understand that you want the store full, but I cannot take something off the hangers without something else falling to the floor. I refuse to make your minimum wage workers pick up garmets as there's little staff to begin with. There's no refunds at this location, only store credit, so make sure you really like the item you're buying. Staff look overworked and underpaid. Wish I could do something about it..
I have been a shopper of the store and also a friend of a employee at your store. From what I have witnessed, the stress, frustration, and helplessness of the employees, Urban Behaviour should not be a place you want to apply too; at all. The hours they give their employees are way too inconsistent and unorganized. The brakes are a joke for a on foot job like that. The management is a complete joke of a mess. The employees are the ones who suffer the most. The biggest problem I have with the company is the mangers. They should be understanding of their employees home life and give them scheduled hours and not left waiting the whole day for a call that’s only 3 hours. Employees suffer at Urban Behaviour, that is why the turnover rate is so high
My daughter loves this store however checking out is absolutely awful. I waited in line for 40 minutes and there was only 2 people in front of me. Because of this I am not sure I will be back.
my niece was trying on clothes and the worker seen her enter the room she was already in and she helped her with and proceeds to look under the door at my niece… who was in the middle of changing. We felt that was a complete invasion of a CHILDS privacy. a knock would have been courteous before attempting to look under a door, especially when there is staff supervising the changerooms and helping open them!!!!!!
Very poor customer service. Stood in line for a while until the staff were done talking amongst themselves to help me. They didn't even say hi or goodbye. Didn't even look at us when they handed me my bag. So rude.
Hi I must Say what an awesome service and assistance offered by your team Zakia and Wanda @your branch in west edmonton Mall very professional and supportive I'm new in the country and was not sure about my selection they supported and guided so well....Urban Behavior is surely my favorite Brand now and forever .. Great Service, quality and Price THANK YOU
Manager/supervisor doesn't help her staff at all. Customers are in line stressed out, and the manager just watches and doesn't help the staff. Management should help Staff ring people out, when line ups are huge. New Management needed
My girl friend was changing in the one the change rooms and there was a nail of some part in the ground and she ended up stepping on it went right into her foot I was grab her a change of sizes and saw the blood th workers didn’t even really care basically said if was her fault .
This place is really good in pricing...the people inside too are awesome
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