Unique Tea House

It’s a quaint little place. Was satisfied with the service I received. The girl that waited on me was very patient and pleasant as I took sometime to decide what I wanted. The place was well kept and looked very welcoming. I ordered the Taro milkshake and a matcha crepe cake both of them were delicious. Will definitely stop by more often now.

Friendly staff and great drinks! I’ve been several times in the past few years and will definitely be back. It’s a little hard to find if you’ve never been before - they share a door with a tattoo parlor. Head up the stairs and it’s the door on the right.

Great bubble tea, unique staff, large dining area. This has been my go-to spot for years when I've needed a quiet place to sit down and work on my laptop. Ironically, what used to make this spot ideal seems to have now attracted a large amount of young students that seem to enjoy flouting the pandemic restrictions. They come exclusively to socialize, ignoring the health and safety of the staff and other customers. I understand they're used to special treatment on campus, but this business also attracts hospital visitors and employees. I just wish the youth of today had a little more sense and consideration. I commend the staff for being strict with the rules and give them my sincere sympathy for the way I've seen them treated. They're always friendly and accommodating to respectful patrons.

Amazingly friendly and helpful staff. When I told them that the drinks were for kids, they completely unprompted gave us several samples of poppers in case they didn't like what they ordered so they had a better option available. It didn't hurt that the black bubble tea was great too! Would absolutely get another order from here again in the future!

I’m very sad to write that after the pandemic, unique tea house just went downhill. There was a mass amount of people that were hired. The OG people, like Connor, are still great, but all the other workers have terrible customer service attitudes. One guy in particular, the guy with dreads, is very negative and rude. He blasts his metal music extremely loudly and it makes sitting down and enjoying drinking the tea with your friends miserable. He also doesn’t have a great tone of voice when you address him; pretty aggressive and makes me not want to come to this place when he works. Also, the hours of operation is not that great. I remember there were many times where I’d come to the place and it was closed even though it was after the opening time. Love this place because I’ve been going here for years, but there needs to be some changes made concerning staff, customer service, and hours of operation updates.

Their call customer service is terrible. I greeted them and they were like “okay.” I explained to them why I was calling and they made me explain myself all over again by asking “why” as if they were not paying attention the first time. Then, they cut me off by responding “no” to my question. I am not sure if they are going through something or under pressure, but they could have handled the call more respectfully and professionally. Especially, when I was not rude or unprofessional in asking. Moreover, I have been a consistent client in the past who has even recommended them but I am upset to be received with such coldness.

I'm from NYC. Have visited several big and small bubble tea places in the past. I will tell you this place knocks the heck out of them. The tea itself is amazingly flavored and several options to pick from. There are several great toppings too. Tapioca is one of them but I never like tapioca. Highly recommend it. Large cup is 4.95$ very affordable. On to the restaurant itself, it's a very clean and cozy place to sit and sip on bubble tea.

Terrible customer service with female worker. I was treated very poorly, she was very disrespectful to me. They open late sometimes they’re not open the lights are never on, they walk in late sometimes they don’t have tea available or ice. There use to be great customer service with the guys that worked in there. They were very nice. They had great customer service skills. Love the tea just not the service.

Love the place, my favorite bubble tea. Just don't like how their hours on the door say they're open til 10pm but just went there at 9:40 and was told they're closed. Happened a lot lately, where I show up before close and they just don't make any more drinks. Only thing I would change is that, other than that great place. Always been a fan

Definitely the best bubble tea store in the area! It was my favorite place to visit during my college years. The drinks are really delicious with various flavors, the store is quite and spacious, and the people are friendly. PS* Special thanks to Ryan for keeping me up to date with all the latest gaming and tech infos