UBS Financial Services Inc.

If you are a foreigner, I recommend that you do not waste time and go to another office or another bank because there they will treat you badly, I went this afternoon and a young blond boy attended to me, he was very arrogant, while I was waiting for my turn I also saw how he treated me bad to another foreign girl

After 10 min waiting with my wife for an appointment that was supposed to be a formality, I asked to the clerk what was happening. I was told - quite arrogantly I felt - that the person had been informed that we had arrived. No explanation, no excuse. We waited another 5 min and then left. So rude.

Waiting time too long. I had an appointment 15 minutes ago. Despise the Covid regulations, there are so many people nearby each other, waiting to be served. Some people left, as they couldn't wait anymore. We had an appointment, but it wasn't registered in their system. I am incredibly negatively surprised.

Good information and advice at front desk. Queues are frequent though.

Extremely unprofessional conduct. Especially to Non-Swiss residents. Training for staff highly recommended.

Excellent customer service, very friendly and helpful.

Terrible service

Agence qui ne rappelle jamais quand on laisse un message au conseiller. Je dépose des documents importants pour le 3e pilier ,ils n'ont jamais été transmis à la fondation de prévoyance UBS. Malgré mes appels et messages via l'espace perso ......je n'ai jamais été recontactée.Tres mécontente du service de cette agence . je vais changer de banque, d'ailleurs si vous avez des conseils..... Translated by Google Agency that never calls back when you leave a message for the advisor. I am filing important documents for the 3rd pillar, they have never been sent to the UBS pension foundation. Despite my calls and messages via the personal space ...... I have never been contacted again. Very dissatisfied with the service of this agency. I'm going to change banks, by the way if you have any advice.....

Terrible service, lente, pas d’amabilité…. Je suis vraiment deçu de leur service client. Franchement je pense à changer de banque le plus tôt possible Translated by Google Terrible service, slow, no friendliness…. I am really disappointed with their customer service. Frankly, I'm thinking of changing banks as soon as possible.

Banque médiocre, peu professionnel, et lente ! Une étoile c'est même beaucoup pour le service client. Bref... à éviter. Translated by Google Mediocre, unprofessional, and slow bank! One star is a lot for customer service. In short... to avoid.