U.S. Bank Branch

Yreka us bank is good but this one sucks they close early they are have bad customer service
9 years ago (10-08-2017)

Well, my experience with this branch of US Bank made me want to change my checking to another bank. I was in need of two cashiers check, one for $400. and another for $223.69. The $400. dollars was a refund to my PayPal account from a purchase I made that was taken originally from my checking account. I asked to with draw the $400. from my PayPal account. I handed the teller my card. As I did this a second teller interrupted and said, the bank cannot draw cash from this account. I said, I have completed this before at another branch without a problem. I just give them my PayPal ID and they withdrew the money. Well, she said, I will try but it has never worked. The with draw was made and the teller handed me the $400 dollars. Now I need a cashiers check for $400. The teller that interrupted before interrupted again, she said, you need to deposit the $400 into your checking and then withdraw in again for the bank to issue the check. I said, what’s this all about, here is the cash why the deposit into my account. She said, there are new laws regarding money laundering. Money laundering, I would think that there would be a limit on this type transaction, like $5,000. or 10,000. I walked out, went home and contacted US Bank by phone. I asked if this was true. They said that the teller’s option to allow the purchase of the cashiers check with cash. I guess I looked like a drug dealer or something. I think that this is unacceptable, allowing a teller to discriminate like this.
10 years ago (04-10-2016)

The ladies are awesome. They are always helpful and make you feel like family. Thank you US Bank.
11 years ago (01-01-2016)