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Reviews, get directions and information for U.S. Bank ATM - Deschutes Country

"At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us and enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals – large or small – our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender."
Address: 1442 NE 3rd St, Bend, OR 97701, USA
Phone: (800) 872-2657
State: Oregon
County: Deschutes County
City: Orchard District
Zip Code: 97701



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Reviews
Kind , attentive staff. Steve was able to get an amazing mortgage loan for my daughter when she wanted to refi and months of assistance after a scam was offered with patience and professionalism by Natalia. Employee shortage has created stress but tellers are always upbeat when I’m there.
This branch could not be bothered to help my 3 daughters open accounts. They had 1 customer in the whole branch and wanted us to make appts and come back. The tiny branch is Safeway on Hwy 20 was happy to help us and gave great customer service. The Manager, Michael Herzog, at the Safeway location knows how to treat customers!
Honestly poor customer service I came in to try to see if I could get my overdraft fees looked into, and they did look into it, but seemed to not care about anything I had to say. I also deposited my check there and she deposited it but after just stared at me blankly…….. like ok are we done here? Been banking with U.S bank since I was 14yrs old. Can’t believe they could even care to try to help me
Worst Bank you could ever go to. The entire staff is a joke, when I attempted to get a loan the man helping me instantly laughed in my face for looking younger than I am. No one seems to know how to do their job, or they need a managers assistance who is so conveniently never there. Closing my account on Monday :-
Bank likes to rip you off! My partner had a PENDING charge of 7.99 which gave me a balance of -5.41 that again was PENDING. They issued a PENDING overdraft fee for that item that had NOT cleared yet. He deposited enough money to cover both charges thinking since both were pending that the overdraft fee would drop. It did not. I cannot believe that they would issue a overdraft fee for a charge that had not cleared yet. He will be closing his account on Monday. We are hard working people like many others with a family to support and it just makes me sick that US bank takes advantage to take money away from hard working people to support their rich corporate greed!
Since some of the reviews posted which caught my eye are unfavorable, I'd like to offer my review. I have used this bank and branch for 18 years, and cannot recall one single visit that was unsatisfactory.
Every time I have business with US Bank, the customer service is exemplary!
Friendly. Good service.
Efficient and friendly
Translated by Google Friendly service in a pleasant atmosphere large parking lot Teller's smile is the highlight of his consideration for customers. Original
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