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Tropical Smoothie Café

  1. Rochester Hills
  2. Rochester Hills Juice Bars & Smoothies
  3. Rochester Hills Salad
  4. Rochester Hills Sandwiches

Reviews, get directions and information for Tropical Smoothie Café

Tropical Smoothie Café
"Tropical Smoothie Cafe® was born on a beach™ and on that beach we learned a better way to live. We make eating better easy breezy with fresh, made-to-order smoothies, wraps, flatbreads and quesadillas that instantly boost your mood.Experience the good vibes of the tropics whether you’re ordering ahead in our app online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.*At participating locations.Come visit us at 1288 Walton Blvd. to join in on the fun or call us at 248 923-2700 to place an order now!"
Address: 1288 Walton Blvd , Rochester Hills 48307, MI, US
Phone: +1 248-923-2700
State: MI
City: Rochester Hills
Zip Code: 48307


Opening Hours

Monday: 07:00-21:00
Tuesday: 07:00-21:00
Wednesday: 07:00-21:00
Thursday: 07:00-21:00
Friday: 07:00-21:00
Saturday: 08:00-21:00
Sunday: 09:00-21:00

Update Info

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Reviews
not working at this location after my 4-5 years of hard work/ dedication to these owners it is SUCH a relief to no longer be working under them. Every year that went by it went more and more downhill, i truly love working at tropical smoothie but never again will I vouge for this location. The absolute worst, from ownership all the way to customer service. Quite the disappointment. If you’re looking for amazing service, smoothies that are actually made correctly, and efficient wait times check out the new location on 26 and vandyke! Amazing teamwork and awesome efficiency
Ive tried this place a few times and it’s just terrible! When you order online they force you to use doordash then if you have issues, they tell you to call doordash even though you ordered directly through them! 3rd time I’ve ordered and 3rd time it’s wrong! Nobody will answer the phone there and no protection whatsoever of the product! No seal on the smoothie like other locations and no seal on the wraps either. I’d advise not using this location.
Terrible customer service. If an employee is that unhappy to where they are completely snarky and flat out rude in the drive thru why wouldn’t management step in and pull them from the drive thru? after being treated so poorly why would I trust that employee with my order? While I typically recommend Tropical Smoothie, I Strongly recommend avoiding this location.
I generally like TSC but this location indont know if they’re short staffed or what but i ealked in, waited in front of the register for like 5 minutes behind another girl who was also waiting. Nobody acknowledged our existence.. no “be right with you sorry for the wait” or nothing. Nobody behind the counter looked happy. I eventually just left without ordering.
I've never given a one star before, but I was extremely disappointed with the way the drive thru staff behaved. We tried reaching out to management about our concerns to be met with no response. Avoid this place if you can!
Accidentally ordered from the wrong location but was only 5 minutes further of a commute from work so didn't cancel... wish I had and ordered from my regular TSC because this was awful. Ordered a smoothie/wrap combo and there was an issue with every single item. First, the kale & apple slaw had about 3 pieces of kale in the entire side dish and was bone dry. The smoothie Detox Island Green was extremely watery and had no added whey protein which I paid extra for. The whey has a pretty distinctive taste so you're 100% able to tell when it's been added to a smoothie. Finally, went to eat my wrap Hummus Veggie and it's soaked with some sort of taco/hot sauce making it practically inedible. I can't tell you what the sauce was exactly but I can tell you that it doesn't belong on the Hummus Veggie as this is the only item I've been ordering for over 5 years. Extremely disappointed because I've wasted my lunch to drive and pay over $15 for a lunch that I can't even eat.
Ordered 3 smoothies and 3 meals they were all correct. However, both girls I talked to in the drive thru were a bit rude and not polite at all.
It’s rare that I leave a 1-Star review but I know how good other TSC locations are and this one is brutal. Walked up to the counter to order, wasn’t greeted by anyone for almost 5 mins as they made drive thru orders. I asked if they’re taking orders at the counter too and one guy just dismissively said “yeah” without even looking at me and then proceeded to ignore me. I just decided to leave. The location also appeared to be dirty inside as well.
The lobby is closed and my car hardly fits through the drive through. In fact, my car has been permanently scratched by the drive through here because of how narrow it is. The lobby being closed makes it inaccessible for people without a car. Do better.
Oh man, love the food but honestly I don't really want to come here anymore because the customer service is consistantly terrible. I can only assume the girls that work here hate their jobs because they certainly act/sound like they don't want to be there and I'm inconveniencing them over a $9 sandwich. It's getting pretty old.
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