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Reviews, get directions and information for Toy House RV Storage

Toy House RV Storage
Address: 20420 Robal Rd, Bend, OR 97701, USA
Phone: (541) 410-6756
State: Oregon
County: Deschutes County
City: Boyd Acres
Zip Code: 97701



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Reviews
Let’s talk about greed. We began using this storage unit for a trailer in 2014 for around $50 per month. Over the years, they not only promised extensive renovations to justify the substantial price increase to this run down, rusty nails sticking out of old pieces of 4x4s it was a driving range before RV storage, unraveling artificial putting green turf, but they insisted they installed security cameras to the property. They did not, and when they were called out on it, they were not honest and tried to spin it as if there were cameras installed. Meanwhile, without notice, I received notification from autopay that this year, without notice, the cost jumped from $123 to $148. This is a cash cow for greedy owners who are off-sailing around the Caribbean in their 3rd yacht. If you stand for something, you won’t like it here. I regret not bashing this business years ago. Unethical through and through.
We had our fifth wheel damaged by someone or something while parked during the winter. Big dent/scrape on our front cap. They have cameras facing right at our spot. I had to basically harass this place for weeks for updates. I understand they are not liable for damages and after weeks of waiting was told, "we reviewed the footage and saw nothing". Disappointed in the customer service
Run down facility, with metal pipes and old rusty nails sticking out of the ground. They frequently and dramatically increase prices with minimal time for customers to prepare for the costs, and they rarely make any noticeable improvements. They added some gravel and security cameras and my costs went form $50-ish to $138 per month over a couple of years.
Very well kept facility with excellent customer service. The manager, Desteny, is always extremely responsive and helpful.
Friendly great location affordable
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