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Reviews, get directions and information for Tokyo Asian Cuisine

Tokyo Asian Cuisine
Address: 1152 Riverdale St , West Springfield 01089, MA, US
Phone: +1 413-788-7788
State: MA
City: West Springfield
Zip Code: 01089


Opening Hours

Monday: 11:00-22:00
Tuesday: 11:00-22:00
Wednesday: 11:00-22:00
Thursday: 11:00-22:00
Friday: 11:00-23:00
Saturday: 11:00-23:00
Sunday: 12:00-22:00


related searches: Tokyo Asian cuisine menu, Tokyo Cuisine menu, Tokyo Asian Fusion, Tokyo Hibachi springfield menu, Tokyo Asian Cuisine inc, Chinese food West Springfield, Hibachi near me, 1152 Riverdale St West Springfield
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Reviews
It is a relaxing place to eat at, you definitely get your money's worth and service is good, everyone was nice.Food: 5/5
Food was ok. Had Ramen with chicken and a Volcano salad. Ramen was ok but I expect to come out a little hotter. The Volcano salad needed some more spicy, it didn’t live up to its name. Service was fine. Overall it wasn’t a a bad place, nothing to blow your mind.
Great food and service. A good value, too. Do not be deterred by its location next to a questionable hotel.Food: 5/5
The waitstaff is very rude and slow. After asking a question about pricing that was not listed on the menu, one waitress was obviously physically annoyed by my question and even told me to "go ask the chef myself''. She even walked away from me while we were in mid conversation. Then when I brought this up to the manager, he completely brushed it off and did not care one bit. When preparing to spend a good amount of money at a restaurant, you would think I would be allowed to ask questions about pricing that is explicitly not written on the menu without getting an attitude from the waitstaff. Apparently, prices also vary depending on what day you go. Very poor service, I would definitely recommend finding another sushi/hibachi restaurant to go to!
The best sushi around! In my opinion anyway I keep trying other places and it just never tastes as good. Hibachi is always awesome. The chefs are always so fun with the guests and the food is really delicious.Food: 5/5
Pretty good hibachi food at reasonable prices. Not the best hibachi chef entertainment I have ever had but passable good. A bit smoky and some surfaces where I sat were greasy/dirty to the touch. Very good service staff. Parking: Early Sunday evening, parked right near the entrance door.
Have been here many times, food is usually good and service tends to be fair. They last two times I went the service was markedly worse. Had reservations for a very early dinner at hibachi - the restaurant was essentially empty and they would not seat me until my entire party was present. I would have gotten a drink and an appetizer had they sat me. My party consisted of 4 adults a 7 year old and a1 year old- we sat at a hibachi table. Since we had a six person party they insisted we order 4 hibachi meals, one of the adults has a gluten allergy so she ordered sushi- this did not count as a meal we had to order an extra meal for my one year old. Our server was very unpleasant and messed up my order. I have always like the sushi but the service has never been great and is consistently declining. I will not be returning.
Always excellent food and great service! Thank you we will be back againFood: 5/5
For one, the service is horrible. Our waitress would basically just throw down whatever we ordered onto our table then quickly ran away. The whole experiance is completly rushed. My second complaint is that they automatically add 18% for a tip then continue to ask you to write your own. After i went to complain about this i was met with the rude manager who blamed ME for not knowing they do that. Plus when you get there, they just give you a crapy takeout menu that doesnt even have that on it. To add to this they do not do with with everyone, only select customers have this complaint. My mom went just the other night with her boyfriend and no tip was added before they added their own. The food wasnt even that good so it was not worth it. Expensive bad tasting food and horrible service who takes advantage of their customers.
We got hibachi and the food was delicious! Unfortunately the staff was not as accommodating. Waiters and waitresses seem kind of rude not wanting to do their job. The hibachi griller was awesome!Food: 4/5
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