Tim Hortons

Quality of service was horrible. We came in for 2 coffees and saw there was a promotion: 3 mini feuillettes for 50 cents if you order a warm beverage. So we decided to order six each, which would be an additional 2 dollars with our coffees according to our reasoning. Apparently this was impossible to calculate in the cash register. We ended up paying $4.80 dollar for these pastries, because we wanted more than the three each. Unbelievable! Our frustration is not about the $2,80, rather than the unwillingness from the personnel towards us. I have worked with clients for years, and never could I imagine to provide such a deplorable service. I would like to point out that we have had nothing but positive experience with other Horton branches, we even had a similar order in another Hortons where we paid $1.50 for nine feuillettes. In general we are Horton fans, but the experience in Maniwaki was a real disappointment. Hopefully this problem will be dealt with for other customers, because if these kinds of stories become a regularly occasion I fear for the future of the Maniwaki branch.
7 years ago (14-10-2017)

bed are comfy n good relaxing arm chairs
7 years ago (08-09-2017)

They had the nicest older woman working the counter when we were there. She truly went above and beyond for us even in get native tongue of French.
8 years ago (06-02-2017)

Usually fast service, bilingual for most part. Can't complain about anything
8 years ago (31-05-2017)

Extremely bad service and nobody speaks in English
7 years ago (17-09-2017)