Tim Hortons

Went to get the loaded bowl. Wanted the lime and habanero one but they didn't have enough for 2 bowls so just ordered 1 habanero bowl. It came but when we opened it, it was filled only halfway and they didn't put any habanero sauce but only the lime one, when we asked for habanero. Went to go change it and the girl’s behaviour was absolutely ruthless… she is not worthy of working at any Tim’s Hortons branch or any retail industry. She was screaming as she was defending her mistakes of putting the wrong sauce with a loud voice and unapologetic manner. Though she apologized later, she just handed the bowl harshly to us and walked away like it didn’t matter. We been taking this bowl for some time in the GTA, but this location was a rip off. She just put habanero sauce on top of the lime one and called it a day… what if someone was allergic to the lime one???? Rude customer service, no appreciation for people, and just rudely moved to the next customer. Worst Tim’s experience EVER!!! Look at the comparison from a bowl at Toronto vs this location. Don’t recommend this location AT ALL, SOMEONE GET THIS GIRL FIRED!!!!!

Worst Tims experience in the last 20 yrs ever. Such a rip-off with absolutely no customer service with a loud, horrendous voice. It is very unprofessional and unapologetic. Not only did she give wrong order, but she gave very few ingredients as compared to the other locations. Just stay away!! Management should fired her as not fit for any customer service job.

The morning was a wonderful joy! The staff at Anish greeted me warmly and immediately brought me a fresh sandwich and a cup of coffee. The comfortable chairs and beautiful surrounding made my visit enjoyable. I will definitely be back tomorrow morning for the quick and service.

A great place to unwind at any time. Tim Hortons is the perfect place for a quick break or informal get-together because of its welcoming atmosphere and helpful staff. Every time I go, the coffee is great and the place is always Tidy!

I don’t know who hired that one lady that was working on July 8th, 2025 at 9pm, but she needs to leave this place at once, because not only is she ruining the company’s name, but is scaring away customers with her rude manners. She has liberty to scream to POC individuals as she is her one herself, therefore, it felt like racial discrimination. I felt absolutely threatened by her presence, as no one in Canada has ever talked to customers like this at Tims. Ordered a habanero chicken bowl, gave cilantro, had no ingredients, then yelled at me when I asked what’s going on. If she’s working long hours, and taking that stress out on us, it’s unprofessional, unethical and honestly just plainly inhumane - as we all are working hard here. Be kind to everyone around you, it’s a basic skill. Absolutely shocked.