Tim Hortons

They served a poulet wrap instead of veggie wrap. Three people in line heard it from customer but the cashier on the shift denies and didn't even come to say sorry or ask how to compensate after breaking a vegetarian person's belief who do not eat non veg in their religion. Did not respect the customer and didn't even care to recall and ask the order, very poor experience and lack of respect for other people's religion/belief. I'm never going back there ever again in my life.

Nothing ever feels fresh here even though they claim the opposite. It's really nothing personal, it seems consistent, throughout Quebec at least. Knowing they kind of represent Canadians world wide makes me sad nnEdit: Is dark roast still a thing? Because if you ask here the machine is either broken, or we tell you yes and give you regular coffee. This might be the worst Tim in Laval

I am vegetarian 1st of all and I clearly asked for the veg wrap and they gave me the chicken wrap instead nobody apologized for their mistake, the staff was very rude nor they changed the order neither return my money . REALLY BAD SERVICEnWill never go back there.

Always wrong order and the employees are rude! I just don’t understand when you repeat for 3 times how can they get it wrong?!!! I asked for a bagel and cream cheese and the girl gave me bagel cream cheese, onion and bacon in it!! So I went back and she gave me bagel cream cheese but my bagel was all burned!!!

Tried to let the staff member know what was missing from my delivery order and instead of being polite she got upset and was rude for no reason! I explained I was also working , and had been waiting a long time. I didn't mind waiting but I did mind being treated badly for trying to make sure a customers order was complete! They also sent another driver away without an order , wasting the drivers time and $$$