Tim Hortons

visiting from out of town, went throught the drivethru around 2:30pm sept 29.nordered a small icecapp with chocolate milk and a medium vanilla ice coffee made with milk when the guy went to hand it to me i said thats not made with milk he said it was suppose to as if asking me then the lady argued and said it was. i told her it was to dark cream colour to be milk and handed it to me and said its made with milk.nive now wasted 3.50 or more cause i cant drink it.nwish there was a 0 star option.

Hi. Staff were extremely nice and patient even though they had a large lineup. I will be returning at this location. Highly recommend it.

I drove through at this place today after work, 09/04 around 5:06 PM. Initially, I only ordered a medium 2 cream but when I was about to pay, I asked the staff if he minds adding one more medium double double; I literally just remember then that I need 2. He did not say anything but instead gave me the “deepest breath” that I’ve ever heard you can’t miss it as it was loud which made me believe that he was upset that I did not order both at the same time. It was obvious he was not happy. I got the memo right away so I told him that it’s ok and to not do it. I totally agree I should have done so and that was my mistake. But bth, I’ve never had any encounter like this at any Tim Horton’s across Canada. Just saying.

I’m getting real sick of coming here, getting a bagel and driving to work only to find out it looks like this. I worked at Tim’s myself and it’s so disappointing to see that no gives a crap. Whoever is on sandwich station needs to be held accountable for this BS or train your staff right!

The staff at Tim Hortons east are always friendly and always have great service!