Tim Hortons

If you have not been here since the renovation you have to go. Not only does it look amazing.nBut the manager Richard that is running the place where I got to personally meet today is fantastic. What an absolute beauty this man should be promoted. He is running a true Canadian store give this man of her motion. I asked if they had any Barbies left and he put a call to all of the managers in the area to see if he could find one. We got talking and he hires everyone in fact he likes to hire the students from the school first during the summertime as he knows he knows how hard it is to get a job. This place is fantastic. Don’t cut it short.

I normally like to order in person so I can see what’s available.nnAround 3:30 p.m., I was the only customer at the counter. After waiting for 5 minutes, a staff member walked by quickly and said, “I’ll be with you shortly.” A few minutes later, another staff member right in front of me said, “Just one second.” I continued waiting quietly.nnSoon, an older customer arrived and waited behind me. While we were standing there, two staff members facing away from the counter were chatting, and then they walked off.nnSeveral more minutes passed before a staff member finally came to the ordering computer—but she waved the person behind me forward to take his order first. I was shocked. I had been standing right in front of the order window for about 10 minutes, and no one helped me, yet they were ready to serve the person behind me.nnUpset, I raised my voice to get someone’s attention. Finally, the same employee who first acknowledged me came to take my order. I guess my voice finally got their attention—instantly, four or five staff members emerged from the back room and stood around the order desk.nnIt wasn’t busy at all. The store clearly had enough staff, but many of them were hiding in the back, leaving in-store service nearly unavailable.nnI usually like to support local businesses, but this time I was very disappointed. I’ve had poor experiences at this location before. The manager may have scheduled extra staff for the busy holiday season, but unfortunately, those extra people weren’t actually doing their jobs.

OK. This has happened enough times that I feel the need to say something. When I pay for a rice bowl, I would like to receive more than a half bowl of food. One picture is what is advertised, the other is what I received. Come on Timmy, lets give people what they pay for.

Not sure which Tim Hortons I’m rating as on my trip I stopped at several and google didn’t specify which one I was rating However it really doesn’t matter each of the restaurants I stopped at were equally good. I am a U.S. citizen and have never been to Tim Hortons before but would be a regular if they opened one in Oregon.

Always clean, great service and your order is perfect every time