Tim Hortons

The double double is a Canadian staple. When your taking the TCH on a road trip, this is a must have every morning. Service is always friendly and fast.
7 years ago (27-09-2017)

Stop in quite often... sledom get my order correct. Its a glorious day when they do! Usually missing something from the order. The mistakes are always in Tim's favor.
7 years ago (01-09-2017)

Ordered an oatmeal without sugar (I just wanted the berries). When I didn't see my request for no sugar on the screen, I pointed it out to the cashier, who then acknowldeged my request and typed some more things on her screen. We paid, and I told the cashier that I still didn't see the 'no sugar' on the screen. Her manager heard me and yelled across to the guy preparing the oatmeal, instructing him to prepare it without sugar. He then relayed to all of us that my order was the last order of oatmeal and he'd already prepared with sugar. A little exasperated, I told them that I would take it anyway and skim off the sugar myself. The manager ignored me, and instructed the preparer to skim off the sugar. I insisted twice more that it was ok, that I would do the skimming. They both ignored my loud requests and continued to prepare my oatmeal, supposedly skimming the sugar off. When I later opened the container, the oats appeared uniformly darker than usual, and sure enough it was very sweet! I am an oatmeal-afficionado (I eat a whole lot of oatmeal!) and I'm now guessing that they must actually pre-stir the sugar into the oatmeal to make preparation faster for the drive-throughs maybe. Instead of telling me that the oatmeal was pre-sweetened though, they proceeded to pretend that they were skimming the sugar off. Imagine if I was someone with diabetes, or other dietary restrictions!! I've been to many, many Tim Horton's across the country and this was the first time I've been handed a pre-sweetened oatmeal. It was very disappointing not to get what I ordered! Because of this, I'm rating this Timmie's as 1 star and I'm sending this feedback to HQ also.
7 years ago (14-09-2017)

Nice Tim Hortons... Employee who served us was funny and kept us entertained while we waited.
7 years ago (08-10-2017)

Incredibly slow service inside. As always TH prioritizes polluting trucks in drive-thru.
7 years ago (31-08-2017)