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Reviews, get directions and information for Tim Hortons

Tim Hortons
Address: 2960 Cook Rd, West Branch, MI 48661, USA
Phone: (989) 343-6844
State: Michigan
County: Ogemaw County
Zip Code: 48661



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Reviews
A little perturbed that they no longer sell pumpkin spice lattes, but the sign is still up for it. Then a million excuses as to why. I get it, corporate needs to send a new sign for display, but creativity and some simple x's made with painters tape makes it easier on everyone. They have a new espresso machine and the cashier said she added more sugar so it wouldn't be bitter... didn't work, still bitter.
8 years ago (05-11-2017)
I had a great time with my daughter in law on our night out. Great manipulation of available ingredients for eatting out challenged me!
8 years ago (22-11-2017)
I came in for a breakfast sandwich after work on 8/21/17 in the AM, I asked if i could get cream cheese added for charge to my sandwich and was given an annoyed look and a sigh. When they finished my sandwich, it was slid across the top of one coolers in my general direction instead of simply handed to me. The atmosphere was hostile and I could have cut the tension with a knife. I thanked the staff and left. I know customer service can be difficult, but smiling and pretending you want to be there sometimes is part of the job. There were.alao finger prints all over the display glass...it was only 0830.
8 years ago (22-08-2017)
I can't believe they don't refill your coffee! Breakfast sandwiches were good. Apple Fritter, excellent!
8 years ago (01-10-2017)
I've been to this location several times, I'm going to say at least 20 so far through the summer of 2017, only returning because it is the ONLY place to get a hot breakfast before 6:00 am in the region, and I am a road construction worker from out of town living in a hotel locally to work here. Not only is the service HORRIBLE, also 50% of the time my order is WRONG. I've actually expressed these issues to them and been given excuses like, we have a golf outing to cater later...not what I'd like to hear, that your order later superseds me in your store at this moment, or we're short handed. I asked the fellow working the dinning room counter after waiting 15 minutes to have my order taken, what was the slow down he proceeded to tell me everyone's function, and that he was supposed to be there to bake, I replied there won't be any customers to bake for if you regularly make them wait so long. On one occasion it took 26 minutes to get a simple breakfast meal with a coffee and an extra coffee????REALLY????
8 years ago (28-09-2017)
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