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Thorold Road Dental Care

  1. Welland
  2. Welland Dentist
  3. Thorold Dentist

Reviews, get directions and information for Thorold Road Dental Care

About

We are a general dental practice specializing in client centered care.

Story

Our Dental office is located close to Prince Charles Drive, in Welland. We are a general dental practice specializing in client centered care. Let our friendly and professional staff help you to be confident in your smile. We are here to make your experience as comfortable as possible. Call us today!

Address: 429 Thorold Rd, Welland, ON L3C 3W4, Canada
Phone: (905) 734-7163
ac.liamtoh@cdrt
State: Ontario
County: Niagara Regional Municipality
City: Welland
Zip Code: L3C 3W4


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 1:00 PM
Saturday: Closed
Sunday: Closed

Update Info
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Reviews
I've been going here for 30 years but the new ownership has failed to maintain a good balance of value for cost. $200 for 40 min cleaning (no x-ray) and a mediocre clean at that. Overall I feel the place has slipped.
7 years ago (23-10-2017)
VERY unprofessional office. My parents have been going there for years, but not any more. Due to their unprofessional behaviour on multiple visits now, they are losing both of my parents, myself and my 5 children as patients (as well as their dad who no longer has any interest in making them his dentist either). That's NINE patients that are being lost because they want to play immature, unprofessional games. 1) They really aren't very good with kids. They also take MULTIPLE appointments to do what other dentists get done in half the visits, and are very expensive compared to others. They mainly just refer you to a children's dentist if the kids are not teens. But the problem is not the dentist, it's his desk help. 2)They have a "courtesy call" policy that if you don't answer their "courtesy" call, they CANCEL your appointment. Unbeknownst to me, my father had actually told them (before I did) that they must not know the meaning of the word "courtesy" if that is their policy. My father never has an unkind word to say to or about anyone or anything, but he told me that day that we should probably all find someone else to go to, as they have too much attitude. Speaking up about their ridiculous "courtesy" call policy put a target on my back, as there has been no peace ever since. This target is the only reason we feel forced to find a new dentist. How pathetic. 3) Be prepared to WAIT. Having 5 kids, we have several appointments to go to for multiple weeks at a time. We had to wait so long a few times IN A ROW, that I intentionally went NOT EVEN 5 minutes after appointment time ONE DAY, and had to listen to a big, attitude filled lecture on punctuality. LOL!!! 4) Be prepared to get slandered if they are feeling extra childish that day, as there is no privacy or confidentiality (if that's important to you). It's not to me, my kids and I have no big secrets lol. MY own father went in to take one of my kids to their appointment one day, and they complained to him about how hard it is to make contact with me and get their "courtesy" call answered. He told me they had such attitude about it that he didn't know what to say, as he said it was none of his business anyway lol. He just said that he didn't know you had to call back a "courtesy" call either. Then my kids' dad dropped them off at the dentist one day, and had to listen to attitude filled comments about how "when their mother takes them they are "often late". LOL!!!!!! First of all, he didn't ask or care, they just enjoy mouthing off about nothing for no reason, which is the problem. I think they are assuming that him and I are not together, thinking perhaps they can "hurt" me by giving their dad ammunition against me. I don't know, but it's quite comical considering it accomplished the opposite. He knew about the waiting the kids and I had been put through, and was already aware that I PURPOSELY went 3 or 4 minutes late ONE time. He told me then that with them being liars and having attitude problems, we need to look for a new dentist. If you still decide to go here, that's fine, but good luck! You'll need it.
7 years ago (18-01-2018)
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