Think Mutual Bank

I've been banking with Think for my entire life and they have been nothing but incredible! The last few years I've been working exclusively with Apple Valley group and their staff is always extremely professional and helpful. The biggest reason I like Think is that they are a smaller bank and don't have all the ridiculous stipulations that larger Banks do. Things like fees, limited number of accounts, and spending minimums or account balance minimums in order to keep accounts open are all things that drive me nuts with bigger Bank. Think bank doesn't have any of those things.
8 years ago (01-12-2017)

I've banked here for YEARS. I have never had a problem. Customer service is always top notch. As for the comments below regarding fees, you must have done something incorrectly or are at fault. I have never once been charged a fee for anything. Also I participate in the overdraft protection and the one or two times I accidentally overdrafted they "covered" it for a day or two until I could make a deposit. No fees. No taking from savings. Nothing. Its the most painless banking I have ever experienced. I would however like to suggest bringing back atm deposits!!
8 years ago (29-11-2017)

Agreed with other posts FEES FEES FEES. Don't be fooled by their no fee marketing. I had my car payment set up through their checking account. They charged me a fee for changing address. That spiraled into over $150 in fees. When I went in to talk with them they made me pay $57 even though I never missed a payment and never had a shortage of funds. DO NOT BANK WITH THEM!
8 years ago (20-09-2017)

I am suprised to see this bank has a rating higher than a 3. Fees, fees, fees... Don't let them fool you folks. They aren't any better than any other bank. When I opened my account I told the banker I want it set up so that I won't have to worry about overdrafting. I was set up with overdraft protection. Well the banker didn't mention that overdraft protection requires a second account like a savings to draw from. So I overdrafted because with all of our advanced computer technology we haven't yet figured out how to make a card that doesn't spend money that isn't there. And I got an overdraft fee. $22. Then Think Bank charges me another $5 everyday thereafter! I didn't make it up there to make a deposit for 5 days so they got me for a total of $47. It's a scam. I will NEVER trust this bank with my savings.
8 years ago (12-08-2017)

Professional and courteous staff. Prompt follow up and local decision makers. Highly recommend.
8 years ago (19-05-2017)