Reviews, get directions and information for The UPS Store
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The UPS Store Eau Claire offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help. Stop by and visit us today - .
Address: 923 S Hastings Way, Eau Claire, WI 54701, USA
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Reviews
Great customer service! Greeted right away when we walked I’m and assisted with all our needs in getting our package shipped...will definitely be back!
8 years ago (21-12-2017)
I know the ups store will do their typical response of how they don't handle the packages blah blah blah, but my product was bent beyond repair, I was charged $22 with no refund of shipping costs. Was told to contact 1-800 number for UPS to file a claim, they told me to file the claim with a store. Just a run around. Now I'm out a $170 product and $22 for shipping and 0 customer service and no effort for customer retention. On top of that it had been sitting at their store for nearly a week without notifying me there was any issues, my customer had to call me and let me know he hadn't received his delivery yet. Poor customer service on both ends and will not be using ups ever again. If you want your items thrown off the back of a truck and destroyed, use these ppl. Apparently do not bend and handle with care equate to drag it behind the truck for a few miles!
8 years ago (02-11-2017)
Always great service! I use them for both business and personal shipping , and have no issues.
8 years ago (22-12-2017)
Worst customer service ever!! I will be shipping everything with FedEx for now on.
8 years ago (23-02-2018)
I go here all the time. Always friendly and knowledgeable, and my packages always get to their destinations.