The Underground

Absolutely amazing organization, facility and staff. Big shout out to Shelby and her team for a wonderful customer management experience. I was left in awe with the amount of courtesy and attention they gave to me; this especially offline rare to see these days. Took my first class here for dance EVER and the instructor Ocean had a deep groove, love for her art and poise while teaching. She made it easy to understand and I felt so motivated. Kudos to her and the staff. Definitely give this place a look if you’re interested in learning to dance!

It is very easy to navigate the app and set up your schedule. They let you know in advance if a class is canceled last minute. The studios are really clean and the stuff is nice. All the dance classes I’ve taken so far had amazing instructors. I also brought my friend to classes. Can’t wait to keep dancing in the new year! :

I went there once before the pandemic and my experience was amazing. It was very affordable and there are so many choices. I literally would love to stay there and take Evey single dancer. The choreographer was very helpful. They go above and beyond. I can't wait to go back and learn different types of dance.

Just over a years ago or so I was experienced a crisis where I realized I always wanted to dance but never did. I was very nervous when signing up for my first dance lesson at The Underground Dance Centre, but was greeted by nonjudgmental teachers who push you to challenge yourself, kind front desk staff that remember my name when I come in, excellent customer support over email and a wide range of different styles of dance. If you were to have told that frightened girl who had never stepped foot into a studio before that she'd be attending 3-5 dance classes per week regularly, she probably would have laughed you off but here I am. Thank you The Underground Dance Centre for being my home away from home.

Do not come here if you’re visiting. They do not have a drop in rate and only offer weekly memberships. I paid $32 for one class. They can’t cancel it for you in person even though I asked. They charged me 6 days later for another week. Another $32 after tax. I ended up paying $64 for one class. I emailed to get a refund and they told me they could save the classes. I was in town for less than a day and told them that endlessly but was forced to sign up for the membership. I had already made my way to the studio at this point. I wish they had been more understanding in general. Bad business.

Love coming to underground. The staff and teachers are wonderful, studios are spacious & well lit and there are so many classes to choose from. Extremely appreciative of the customer service and fast responses by Shelby when handling my membership management.

The Underground is an amazing community and the service to members is exceptional. I have been dancing here since its inception and have enjoyed nothing but respect and kindness from the entire team. It is a wonderful place to learn and have fun!

I only have great things to say about my experience taking hip-hop classes as an absolute beginner at Underground. I decided to come here because of all the great reviews, and also due to the number and variety of different beginner street dance classes offered at different times. Dance classes aren’t cheap anywhere, and membership pricing can be expensive if you don’t use it, but I feel like I’m getting good value. I’ve taken multiple classes more than 30 classes in just a few weeks! with Daniel, Carl, Jee, Dequan, Teniya and O’Shani, and they’ve all brought a great energy - and teaching ability - that made me feel welcome as an absolute beginner, and I had fun even when I felt challenged by the class. Taking classes continues to be the highlight of my day. I consistently leave classes sweaty; feeling looser and more confident; having learned something new; a bit better of a dancer; and with a smile on my face. On top of the classes themselves, Shelby in customer service has been excellent. From the start Shelby has been communicative and made me feel taken care of. When I had an issue with billing - and twice now even before there could have been an issue due to my error - Shelby has proactively and promptly addressed the issue, and contacted me right away to let me know it’s been dealt with. I would highly recommend trying a class - or variety of classes - at Underground Dance Studio.

Most of the studios don’t have sufficient fans—just these tiny air purifier machines that do nothing. The grande studios are disgustingly hot—the air is literally WET. Its like hot yoga except you’re doing intense cardio. I almost fainted last class. Its like stepping into a bath of bacteria, which is concerning during a pandemic. They finally added a fan, but just one and it’s a very large room so it doesn’t cut it.I can’t believe they let people dance in these conditions.

They have some great options for beginners, it is super simple to book your class and even to cancel it! I really liked dancing with most of the instructors! Momo, Kaleela, Oleg always have great choreo. I loved broadway jazz, but the instructor left town, I hope they can bring that class back because it was amazing and very different from most of the classes.