The Sundance Spa Store St. Catharines

I purchased a round Denali Hot Tub from Rob and Scott about 3 months ago. I was very impressed with the fact that they were willing to negotiate a reasonable price with me. I needed a crane to have it installed and they were willing to negotiate with me on that price also. I just went in today to upgrade my knowledge on the chemical aspects of the hot tub. There was another Rob (a younger version) there and we talked for a good half hour or so. He filled me in on a lot of information that will help me save money by cutting back on the amount of chemicals I was using. I am really pleased with this tub. My wife and I sit in it for about an hour or so 3 times a week. Rob recommended that we do it au naturel (to save on chemical usage), so that is what we do. Love every minute of it! As do our neighbours....probably. The after sales aspect of this company has just blown me away!
7 years ago (26-01-2018)

I bought a chelsee hot tub from sundance spas on bunting road in st.catharines. I mostly deal with Scott or Rob in store or on phone. Before purchasing this hot tub, I never had owned one and now I don’t know how I’d go without. The customer service provided by the guys over my year and half has been absolutely amazing. They have been able to answer all my questions either on phone or in store and they have helped me getting my hot tub balanced so it works efficiently. For the last 6 months I have been playing a lot of sports and to be able to come home and soak in the hot tub has been unreal. I broke my ankle about a year ago and I feel my hot tub was a huge benefit to my healing process. The chelsee has 8 foot jets with incredible power which I used on daily basis while I was healing. I recommend sundance spas on bunting road in St. Catharines. The product is great and the guys at the store are always willing to help.
7 years ago (01-03-2018)

Update on our spa,we have had it just over a year now. It is working and looking the way it did when it was new. Customer service is still top notch. Thanks Rob
7 years ago (08-01-2018)

Purchased a Capri and had it installed July 5th. Three weeks later had the outside lights installed. Both installs were perfect. The staff were efficient and fast. They answered all the questions that I asked. I use my Capri each night,and I can honestly say that it has helped my back problems more than any physiotherapy. I highly recommend The Sundance Spa Store in St Catharines and all the staff.
8 years ago (21-08-2017)

I purchased an Altamar Sundance Spa in 2012. The only thing that went wrong with since then was a flow sensor that was replaced under warranty. We enjoy the spa winter and summer, turning the heat down to 92f in the summer. The new owners in St. Catharines are friendly and knowledgable. Using minimal lithium my wife and I hardly detect any odour and the water is sparkling. We take advantage of the sales here when we can.
8 years ago (21-08-2017)