The Point Casino & Hotel

Very friendly casino. We stayed in the RV parking for 20 dollars per night, but they refund it if you gamble for 2 hours. Duh! It's a casino! They gave me cash back. Great selection of machines and friendly staff. The place is clean, even the ashtrays. Food is okay if somewhat pricey. Will definitely be back.
7 years ago (14-09-2017)

The service is horrible at The Point. The staff are rude and the head of security, Don, could not have been more unprofessional. We checked in late Saturday night and although there were two employees, only one was helping guests check in. When it was finally our turn, I did not get a friendly vibe at all. We mentioned that we were there for a wedding and that a block had been reserved (since before the hotel was even fully finished being built) and if we could check on the 10% discount and she answers with "Oh, I don't know. I've been on vacation so I know nothing." This block of reserved rooms also did NOT end up being a block together at all- we were spread all throughout the hotel because "they were down two house maids." We wanted a block of rooms together to avoid any noise complaints since we were celebrating a wedding in the VIP guest suite followed by going to the Boom Room for dancing. When Don came up from head of security to notify the group of the noise complaint, he ended up screaming AT THE BRIDE, saying that he is kicking everyone out, everyone in the party. That is about 40+ rooms of the hotel (out of the 90 total rooms) that he was threatening to kick out. Don said the VIP suite (which was about $350/night with a room, player suite, bar, and kitchen area) can only have two people in it. He said the noise complaints came from next door... no chance. Everyone down the hall was aware of the wedding celebration and partook in some form. Don used words like "dude" and laughed at the Bride and Groom's faces when they tried to contact the Marketing Director, taunting them by saying "oooh are you trying to get me fired? I'm not losing my job. We already have your money, I'm kicking you guys out." When we finally thought things were settled, we moved to the Boom Room since we had 30 seats reserved to dance and avoid any noise complaints in the hotel itself. After about 10 minutes, Don followed and tried starting another altercation, preventing us from going on the dance floor and didn't give us ANY reason for why we weren't allowed to head down to our reserved area. It was all so disappointing and although a few of the staff was trying to figure things out, it was just a ridiculous night. Thank you to the staff that truly tried. Thank you Shelby for doing what you can. Don, I have other words for you.
7 years ago (08-08-2017)

staff was very friendly and helpful. rooms were fairly new and quite nice. only down side was not a lot around there and the casino had two types of tickets. they will pay for your ferry ride over.
7 years ago (08-11-2017)

Neat casino with a good variety of machines. Well run and clean. Amazingly it still has a cigar bar. Great place to relax without the pressure of the larger casinos.
7 years ago (03-11-2017)

Very nice casino. But if you're looking to make some winning this is not the place. The machines are so tight there. I spent $100 in one machine with not one bonus. If your thinking I'm bitter for losing. I've gone back several times. And every time it's the same. I'm assuming with all the new construction they're doing somebody's got to pay for it. Well this is my opinion and only my opinion. Good luck
7 years ago (08-10-2017)