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The Middlefield Banking Company

  1. Portage County
  2. Geauga County Finance
  3. Geauga County Bank
  4. Portage County Atm

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The Middlefield Banking Company
"Middlefield Bank has been part of Ohio communities since 1901. We pride ourselves in full-service banking delivered with a friendly hometown feel. Now serving Northeast, Central, and Western Ohio. Simplify your life and see how MB can be your Everything Bank."
Address: 10519 Main St, Mantua, OH 44255, USA
Phone: (330) 274-0881
State: Ohio
County: Portage County
Zip Code: 44255


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Reviews
I have been banking with Middlefield Banking for about two years. In the last six months I have had 3 fraudulent charges on my account. The first one was resolved in a timely manner. The second and third ones occurred within 2 days of each other. They cancelled my card, which they should, and sent me a new one. It took a week and several phone calls to get a $2.99 charge removed. The second charge, over $500.00, is still not fixed in my account after sending proof that the charge did not belong there. I was under the understanding that if there is a fraudulent charge, they reverse it and investigate it. And also what they said they were going to do. They sent me fraud papers, in which I signed and returned immediately. Now, here is is, almost Christmas, and almost 2 weeks later, I am still out over $500.00! Very bad customer service. Especially when I had to do the investigating myself, email proof, and still nothing! I will be closing my account as soon as my pending transactions are complete.
DONT USE MOBILE APP BANKING AFTER FRIDAY LATE HOURS. You checks will sit till Monday til noon before anyone gets to them. If 89% of the workers are working at the bank on Saturday then the ones responsible for clearing your mobile banking should be working too. Now I have to wait over the weekend till noon Monday to get anything done. Ime to find a new bank.
This bank is horrible. Can’t connect to PayPal. And when you forget the password to Middlefield bank online banking you have to wait a day before being able to reset because it takes that long for their automatic email.
The most worthless bank they put a hold on any business check
Been a customer for many years, I have received excellent service.
Friendly staff. Atm is only accessible by foot
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