The Fountain Spa - Bergen County

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Voted Best Spa in Bergen County 10th Year in a Row!

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For your all-in-one spa destination, The Fountain Spa is the place for you. The Fountain Spa in Ramsey and Hackensack, New Jersey offer a wide range of spa services. Whether you are looking for a full body massage or a stylish manicure and pedicure, we can offer you wonderful service at a great price. Come in today or call us at 201-327-5155 to book an appointment with one of our expert massage therapists. We’re here to help you feel and look your best!

Impressum

A Resort Spa Experience Close to Home

Address: 1100 NJ-17, Ramsey, NJ 07446, USA

Phone: (201) 327-5155

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State: New Jersey

County: Bergen County

Zip Code: 07446

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Reviews

had a very good massage and very helpful staff.  However, there is no where to really relax afterwards, which I did have at other spas.  The Tranquil Room is a flight upstairs-not a big deal but not what one wants after a relaxing massage.  Perhaps you can find a space on the first floor to provide a quiet area to relax after a nice massage.

 8 years ago (15-08-2017)

I received a gel manicure and regular pedicure last Friday, the 27th, before my wedding weekend. My pedicure was fine and the nail technician, June, was very pleasant and friendly. My manicure was a disaster. The polish was not even and it was all over the skin of my fingers. It looked like a 5 year old had done my nails. I was extremely disappointed the technician thought it would even be ok to let me leave the salon with my nails looking that way. After admitting she was also very unhappy with the results (she should have said something earlier), I was sent to another technician to remove the gel and start over with a different color. It looked a little better after but I still had all the old polish on the skin near my nails so I was sent to another technician who scraped my skin so hard that she made me BLEED. On my left ring finger and mind you I was getting married the next day. The technician just shrugged it off saying it waa necessary.  It was so painful and it's been 5 days and it still hurts and I can't put it under water without feeling pain. They waived the gel manicure charge but charged for a regular manicure and pedicure after keeping me at the salon for over 3 hours (should have taken 1.5 hours). I was late to my own wedding event, and had to pay for a painful experience.  I will never go here again and I urge you to never get your nails here as well. The fact that they charged me anything after causing me to bleed was awful customer service. If my finger still hurts in a few days, I will be sure to report them.

 8 years ago (01-11-2017)

I had such an amazing time at the Fountain Spa. The place was very clean, spacious, and the staff were great too. They were very friendly and ensured that we were comfortable. I highly recommend this location.

 8 years ago (07-05-2017)

Was not impressed. The hour massage is 50 minutes. The therapist asked what I would like her to focus on and I said my back. She maybe spent 10 minutes on my back. Not a great massage definitely not worth the money!

 8 years ago (22-05-2017)

The service and amenities at The Fountain are truly lacking lately. My husband sent me here for the day as a surprise for my birthday. I usually go prepared with change of clothes, toiletries etc. but this was a surprise treat and I had no knowledge beforehand. My massage was nice and enjoyed a whirlpool and lunch. However, was beyond disappointed at the end of my services. I was looking forward to a steam and a long hot shower then getting dressed and blow dry my hair. when I asked the girls the desk for some facial moisturizer after explaining my surprise gift one immediately said no without even looking or inquiring further. A second girl came back and said what were u looking for I told her she went to see if she had samples and came back and said no sorry. This is a day spa that specializes in facials and no one could get me a small sample or squirt of moisturizer?! I should mention I have been going to the fountain since 2010 and have accumulated over 25 visits per my service card. I also did the spa membership for 2 years. Very disappointing for a long term client. My check out was another issue. My husband had indicated he took care of everything-service and gratuity over the phone when he booked. I informed the cashier of this and she said well we don't keep cards on file so he couldn't have possibly paid. At that point I was annoyed, trued to reach my husband and just whipped out my own card before she says oh wait I see notes here he bought a gift card and it's on file. He took care of everything. Didn't you just say that was impossible? Wouldn't you check that first after I indicate the situation? Overall very disappointed as this was my go to place for a day of pampering alone at least 3-4x a year. I'll be looking for somewhere else to enjoy.

 8 years ago (20-02-2017)

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