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The Chesterfield Shop

  1. North York
  2. North York Furniture Stores

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The Chesterfield Shop

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Toronto's #1 Leather and Fabric Furniture Superstore

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The Chesterfield Shop is Toronto's #1 Leather and Fabric Furniture Superstore. Huge selection of sofas, sofabeds, love seats, chairs, sectionals, home theatre, ottomans, "motion," recliners, accessories and more.
5 Great Locations in the GTA, including Mississauga and Newmarket.



"Toronto's # 1 Seating Specialist, with sofas, sofa-beds, sectionals, home theatre, chairs, reclining chairs, lift chairs, motion furniture and more! In-stock for next day white-glove delivery, or special order to your specifications.Family-owned & operated since 1948!----------------------The Chesterfield Shop is OPEN IN-STORE at all 6 locations!Covid-19 rules apply masks please.Private appointments are always welcome, please call Jim at 905-751-9758 or [email protected] for all sales inquiries.Email [email protected] for all sales, service and delivery information or call 416-667-1150.In-home delivery & curbside pickup available.We look forward to seeing you!"
Address: 4900 Dufferin St , North York M3H 5V9, ON, CA
Phone: (416) 667-1150
moc.pohsdleifretsehceht@rehtael
State: ON
City: North York
Zip Code: M3H 5V9


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Reviews
I had an excellent experience with my purchase as The Chesterfield Shop. Dennis O was my sales rep, he was very knowledgeable of the various products and quality, and very attentive to my questions. He set clear expectations for delivery 6 months and I was prepared to wait, it worked well for my needs. My sofa ended up coming a month earlier, even with a nearly last-minute fabric change on my part. The delivery men were very capable, polite and respectful of my home, also ahead of schedule which is always great! Best of all, my new Max Home sofa is SO comfortable, well worth the wait. I got to meet Steve and Pam too!
It's been over a year since I purchased my theatre seats from Walter at the Chesterfield Shop and I've been wanting to leave a review about my experience and never got around to it but I just had to make the time because I can't say enough about how incredible this man was in helping me with my purchase. From my initial phone call when he cleared his schedule and allowed me to go in to see him within 5 minutes of me calling. He was a pleasure to deal with and extremely knowledgeable on all the different theatre seat options and configurations. I could sense his sincerity and genuine nature within minutes of meeting him and made a deal on the spot. The owner of the store, Pam reached out to me within days of my order and gave me her personal number and was like a personal concierge to me throughout the waiting process giving me regular status updates. I was so amazed at the level of service both Pam and Walter provided me with and the quality and function of the seats I purchased that I am looking to make another purchase of the same item for a family member right now. As for the seats themselves they are AMAZING!!! The are fully automatic and adjustable in multiple ways, they light up, have built in cup holders, tray tables and they're so easy to get in and out of - there's no sinking in and feeling like you've fallen and can't get up like some subpar couches and recliners out there. I would highly highly recommend The Chesterfield Shop and the Palliser line of Theatre Chairs!
We are long time Chesterfield Shop customers. A few weeks ago we decided to replace our leather sofa that lasted at least 15 years. We went to the Dufferin Street store and we were warmly but genuinely welcomed by Darya. We explained what we were looking for and the price range and Darya showed us a wonderful deal on a great sofa with recliners. The price was a bit more than we wanted to spend but it was a great deal. We were impressed by the appearance and quality and to protect the investment we purchased the extended warranty. Delivered was made as scheduled and we love our new Chesterfield.
Was looking for a particular kind of seating and had already been to a number of shops in the past month. We went to The Chesterfield Shop Scarborough, where Olga patiently helped us find the couch that fit our needs. She explained the details, answered our questions, and gave us the confidence that we made the right choice. Everything was done efficiently and like clockwork - bought the couch on Sunday, received a call on Monday to set-up delivery date and time, couch was delivered on Tuesday. Looking forward to hanging out on it today. Thanks for the smooth experience, Olga!
RYAN FOSTER, our salesman … delivers the goods!!! Our new powered leather love seat … arrived “earlier” than the projected date!!! We are extremely pleased with the colour we chose - it matches our family room decor! It matches our family room decor to a tee! It’s comfort is “magic”!!! The delivery team was very easy to work with, removed our old couch to the garage and assembled our new couch fairly quickly. Most important … our salesman, RYAN, was extremely helpful in helping us select the couch that provided the options we wanted, all in a very unrushed, relaxed environment. We would HIGHLY RECOMMEND both our salesman, RYAN Foster, and the Chesterfield Shop, for their professional Customer Service and quality products!!!
My Mom purchased a sofa and loveseat from the Dufferin St. location. Our sales professional, David, was amazing!!! He is truly a professional! He was helpful, kind, patient and friendly. We never felt pressured to buy anything. He made the whole process a comfortable experience. We will definitely be recommending David at The Chesterfield Shop to family and friends.
Visited The Chesterfield Shop today to look for new couches. I was greeted by Darya who took the time to show us around the showroom and look at various options. Darya was friendly and patient as my wife and I tested various options. It was really refreshing to see a sales rep. who did not apply any high pressure sales tactics and was not pushy at all. I would highly recommend visiting this location and asking for Darya.
Totally disappointed with product quality and the service. I ordered a chair on Feb 16 2022- expected delivery in June COVID delays. Put down a 50% deposit. Chair showed up in mid-June and I was charged the remaining cost. However, the chair was shoddily made, and the Chesterfield Shop inspector agreed. They picked up the chair on July 6, and said it would be repaired in 2 weeks. Now it is August 15, and I still do not have the chair that I fully paid for. What is most disturbing are the lies the Chesterfield Shop Service Dept. spins when I phone to find out where my chair is they do not call me with updates - oh it's on the next delivery, oh we will pick it up tomorrow and deliver it on Saturday August 13, oh the truck broke down so we couldn't pick up the chair, I will find out the chair status from the factory and call you by noon on Monday it's 10 PM and I am still waiting for that call etc. How difficult can it be to upholster ONE chair properly? I want the chair now or my money back. Chesterfield Shop are you listening? Followup: Chesterfield Shop contacted me immediately after I posted the above review in frustration. The VP Sales apologized for the order mess up and promised to get my order completed as quickly as possible. I posted the complaint on Monday. My chair, now upholstered properly, was delivered on Thursday along with gift cards for dinner at The Keg to compensate for the aggravation my order caused me. I am now a satisfied customer and have raised my rating to 4 stars.
Repeat customers at the chesterfield shop - this time for a small sofa to fit our bedroom. Ted at the kennedy location provided very knowledgeable assistance for our very specific needs through the purchase and delivery. Our first couch continues to be in such good condition after nearly 10 years - the quality and comfort is unmatched. We are so happy with the look and style of this new purchase and can’t wait for many more years enjoying it!
When we were looking for a sofa at the Mississauga location of The Chesterfield Shop, we received excellent attention from Sandra Broglio, Sales Professional. We are very pleased with the sofa that Sandra helped us choose and were happy that we received it one month earlier than expected. Sandra provided great advice where we were making a fabric selection and we are pleased with the choice. The sofa is very comfortable and well made made in Canada. When we recently returned to the Chesterfield Shop to purchase an armchair, Sandra welcomed us back and immediately found the fabric sample from our sofa to match up with a chair. She is an exceptional sales person who is very people focused and her suggestions are given in a very friendly way. Sandra has a great “eye” for what works and her sense of humour makes buying furniture from the Chesterfield Shop more relaxing. Our chair is a perfect accent to our sofa. We are happy to recommend The Chesterfield Shop and especially their excellent sales professional, Sandra Broglio.
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