TD Canada Trust

I always use the bank on Arthur because most of the tellers are so friendly and helpful. I was there today and my tellers name was Adam. He was not very friendly and a little put out because I was depositing coin. Almost all was wrapped but I had some that wasn't full rolls, and he had to count them. I could tell he wasn't happy and then he looked at me and said "You know we don't accept unrolled coin." I said "Really, the last time I was here I had unrolled coin in the bag with the rolled coins and wasn't going to deposit the unrolled but my teller said money is money and I'm here to take your deposit." I've been been using TD since the late 80's. Next time I'll go to a different teller so I don't annoy him, lol, or tell him off.
8 years ago (13-07-2017)

I really hate the automated answering system that this branch has. I would just like to pick up a phone and call a human being and have that human being answer my questions
8 years ago (17-01-2018)

FIX YOUR DAMN DRIVE THRU BANK MACHINE!!!!! It has been either "out of 20's" or just won't let you take your chosen cash amount out "nothing less than $100" forever! It is -30°c! And you are a bank that is literally FULL of money to fix it! Get it together!
8 years ago (30-12-2017)

Always friendly and short wait times for general counter services
8 years ago (16-09-2017)

PLEASE BE AWARE OF YOUR BANKING INSTITUTION! I am appalled by the service and treatment that awaited my son and I on July 15th at the TD bank. On Thursday, July 14th I called the Bank on behalf of my 15 year old son, who was looking forward to opening a new account and having his first pay cheque deposited. I explained to the worker that my son researched their Bank and liked the hours, area and the fact that there was youth accounts available. I was told that a Birth Certificate and SIN card/papers were sufficient to proceed and was booked in to see Shannon. When arriving on Friday my son and I produced the exact identification and Shannon refused to open an account for him stating that the ID was not enough and we were dismissed. I would like for the public to be aware of the treatment that my son and I experienced from the TD bank and their employee and may you think twice about going there with your business. Jennifer
9 years ago (18-07-2016)