TD Canada Trust

We had to pay a loan off at the TD Quispam Branch, went in on Oct 31st and tried to pay it off, the two cheques basically double what we actually owed them, they took both cheques (wouldn't even endorse the smaller amount back to us when the first one over paid it by a substantial amount), that was after 40+ mins of sitting and no one knowing what to do. Then we were told we would have our portion of the money back within 24 hours, deposited directly into our RBC account, at the worst 72 hours. Well it is now November 7th, still no money, I have called the branch a couple times to speak to the manager (whom we dealt with on the 31st), she acts oblivious to the situation and keeps stating the same thing, the money was 'supposed' to be in there, tells you she will call you back and doesn't, happened twice. This service is unacceptable. I am happy to say I don't bank with TD. What a joke of a branch!!!
7 years ago (07-11-2017)

Friendly staffs to immigrants especially.
8 years ago (20-09-2016)