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Reviews, get directions and information for TD Canada Trust

TD Canada Trust
Address: 4888 50 St, Camrose, AB T4V 1P7, Canada
Phone: (780) 672-7795
State: Alberta
County: Division No. 10
Zip Code: T4V 1P7


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 3:00 PM
Sunday: Closed

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Reviews
Read a lot of negative reviews about this branch and I can relate to some of them. But I've also been dealing with multiple different members of staff here and the experience is different with each. What anyone that deals with TD needs to understand is that no matter what your banking needs are, TD as a whole is hamstrung with policy and beaurocracy that severely limits your ability to get anything done quickly. I've dealt with TD branches that were better than this one and I've dealt with branches that were far worse than this one. I've also dealt with most of the different banks in Canada as well as multiple credit unions. By far and large, your best bet is with a credit union for local banking. But if you need a bank account/services that you can access Canada wide, TD is a viable option.
Don’t book any appointments with this branch, and definitely do not book with Kayla. Get everything in writing and check your financial history often. She does not disclose all the information and if you specifically ask for something or let her know you’re concerned about something, she won’t care enough to ensure you are getting the best product for you. I thought I could trust her to, but her lack of attention to detail and failure to clearly communicate has resulted in significant financial loss for me and has been detrimental on my financial situation. Please do yourself a favour and go elsewhere where you will be respected and your banking needs will be a priority.
Maybe the laziest level of service I've seen. Not very forthcoming with any thing helpful. But they also treat you like youre commitmenting a crime. Very judgemental, and deadly slow .Also where can I apply for some the settlement that was paid out by you guys for scamming bank fees? Thanks.
Worst TD that I ever dealt with in my life. Every time I go there to cash my work cheques, they treat me as if I’m trying to cash fraudulent cheques. And whoever responds to these, don’t bother to try to justify your weak service because I never get treated like that other than at this specific location. Will not be returning. I’d rather go to Wetaskiwin or Leduc, where they actually value their customers.
April is the new branch manager and I have never met a friendlier and more knowledgeable customer service representative deserving of the title. April and her team will get the job done!nnAs a small town bank, sometime things can get hectic in there. Book an appointment if you aren’t the patient type.
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