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Reviews, get directions and information for Taylor Moving and Storage

Taylor Moving and Storage

About

Taylor Moving has headquarters in Burlington, Ontario and provides personal home moving services in Burlington, Oakville, Ancaster, Dundas and surrounding areas in Hamilton, Niagara and the Greater Toronto Area.

Story

Our trained and professional staff can assist with packing, unpacking, crating, moving and shipping. Our movers carefully handle furniture, appliances and every other aspect of your move. We are bonded and your items will be fully insured during the move or in storage.



"Taylor Moving specializes in home and corporate moving in Burlington, Oakville, Hamilton, Ancaster and Dundas. Get a free move quote today!"
Address: 1200 Plains Rd E, Burlington, ON L7S 1W6, Canada
Phone: (888) 624-3220
moc.gnivomrolyata@ofni
State: Ontario
County: Halton Regional Municipality
City: Burlington
Zip Code: L7S 1W6


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
They were great at the beginning with estimates, scheduling and picking up the contents, but big decline in service on the receiving end. Probably better for local or short term moves. We had long haul move to US. More than half of our wooden furniture items had scratches or small gouges. My chinese weddidng cabient had the solid brass knob broken off. Boxes took a beating, compressed accordian style or squashed ontop, not a single one was square. I was given one day to make a credit card payment before they loaded the truck for shipping, and being busy at work I forgot until I received a very rude voicemail and email at end of day ... like I was in collections status. I immediately submitted the payment, but received an unfriendly warning the next morning with an ALL CAPS email reminder that she couldn't find my payment. A few minutes later, another email saying she found the payment now. Another irritant, the scheduling email gave a very specific time the movers would show up at for delivery, when they were late it was very difficult to get any information. So it seems once they have your contents/money they don't need to care about service any longer.
I have previously posted negatively regarding this company due to my experience using them for transportation of my items from Mississauga, ON to Maple Ridge BC, as I have found multiple items missing and damaged. I expressed that damaged items can be expected due to loading and transportation, however missing items should not be expected. I utilized the insurance for both items missing and damaged. The claims mediator, Karen has reached out to me and help was offered immediately. However insurance was unable to assist me with missing items due to the signing of an auditing sheet upon furniture unloading where the driver "Elected not to check off" and had us sign the document. Since expressing my complaint, the companies VP, Rick Taylor has reached out to me and we came to a mutual agreement on a settlement for the missing items. If you are deciding to use Taylor's services paying extra for insurance is a must, as it should be with any moving company due to unintentional damages through loading and driving. Customer service with Karen claims mediator and Rick has been strictly professional.
Good until they had my business, and then decreasing returns, and now I feel ripped off. The initial phase of this move Hamilton to UK was great- the booking agent was responsive, flexible, and very professional. I had to reschedule the pick-up multiple times, and aside from the movers turning in up one time when we had cancelled it they hadn't been told there were no problems planning the move. On pick-up day they missed a large item that was on the pick-up list an 8'x10' wool rug worth a few hundred $$, which was unfortunately not caught by my friend supervising. My possessions were stored safely for 2 months until a shipment was scheduled, but Taylor's didn't tell me my possessions had shipped. The first I heard was from their counterpart in England saying they would be arriving in port imminently. Since we thought we still had months to go, we were caught unaware. Of course, with shipping delays these days it still took another 6 weeks to get to us, but I had asked several times to be told when they shipped. The big problem came when the goods arrived - there were some boxes that were felling apart as the movers brought them in, others that were packed inadequately broken picture frames and vases, and a dresser and heirloom coffee table that had damage from the move. The dresser, a solid wood, good quality piece which had barely been used, has scratches and dents on 3 sides, and the drawers no longer fit properly. I filed an insurance claim, but was told there was a $500 deductible- which is not mentioned at all on the insurance contract! It seems to me if they damage my furniture in transit they should pay for the damage, whether it is insured or not which it was, and if there is a deductible it should say that on the insurance contract which it does not. When the time comes to move back to Canada, they will definitely not be getting my business!
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Directions to Taylor Moving and Storage with public transportation


Fairview at Maple 200 meters
1
Fairview St. @ Maple Ave. 220 meters
12
18
Fairview at Maple 230 meters
1
Fairview St. @ Maple Ave. 250 meters
12
18
Maple at Fairview 270 meters
10

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