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Reviews
Great staff, great food! They are a little busy but nonetheless had a terrific experience. I’d probably suggest making reservations for their buffet, we did have to wait 15mins for a table.
8 years ago (06-01-2018)
Terrible service, we should have known better when after 10 minutes we finally went up and got our own menus. We asked how long for food and were told about 20 minutes. So we sat down and about 10 minutes later ordered (We were ready to order after about 2 minutes). After waiting another 30 minutes finally got drinks and miso soup. We thought the rest was about to follow but no we waited another 30 minutes and still no food. We asked how much longer and told soon. Another 10 minutes and we asked to take it to go. Then paid and waited another 10 minutes before food was ready. We only had 2 hour parking and this took over an 1.5 hours to get our food for a party of 4. No explanation, just so sorry and 10% discount. Once we got home and began eating the food was cold but good.
8 years ago (05-01-2018)
The Akira roll was great. Prices are fair, (slightly higher than I expect, but good quality, so it's worth it), service is prompt and friendly. It looks like Mondays are the night to come here as the menu advertises $15 for 3 rolls, miso, and tea. And their parking lot only holds 5 vehicles at most.
8 years ago (20-12-2017)
Let me start by saying that I have no idea what the food tastes like. It could be amazing. We never got that far. My fiance and I entered the restaurant, were given a table, and we sat and waited... The host/waiter who sat us walked by the table many times, glancing at us, while we wondered if anyone was going to talk to us at all. After about 15 minutes, we decided to leave. When we let the host/waiter know we were leaving, he simply said, "oh... sorry." So, we left. We almost felt as though we were being discriminated against but I still cannot think of a reason why they would not want to serve us. It was a very strange experience.
9 years ago (07-07-2017)
Was absolutely disgusted by the lack of service we received. Waited for 20 min after being seated to be acknowledged. I ended up fetching my own menus and had the group of 5 ready to order by the time waitress came. I asked how long it would take to get food before placing an order as we were short on time. I was told 15 to 20 min that sounded reasonable. We ordered miso soup, sushi,and tempura as we thought it should be fast. We waited for another 15 min to get drinks . Another 20 to get miso soup. I started to get nervous as my car was parked in 2 hr zone. One hour and a hald waiting for food with no end in sight. I finally flagged the waitress and asked my food to be packaged to go. At this point my kids were going stir crazy and the babe was getting dangerously close to nap time. The waitress was nice, appologized profusely and once again was gone for long time. A line up if people started to gather at the front ready to pay. Our table got half of order brought to the table, another half was not ready yet. I waited in line to pay and waited even longer to get the rest of the order. The waitress gave us 10 percent discount on food. So the bottom line is not enough staff for a busy location, patrons have to fetch their own menus, chase the waitress for drinks, cutlery, etc. Waitress has never checked once with our table or even acknowledged the food taking very long time. I am very disappointed as I have never had such a lack of service or care in the restaraunt before. I will never recommend this place to any one. Definitely not a lunch place as it takes over 2 hrs to get food and fight for service. What a shame.