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Surplus Furniture and Mattress Warehouse

  1. Ottawa
  2. Ottawa Furniture Stores
  3. Ottawa Home Decor
  4. Ottawa Mattresses

Reviews, get directions and information for Surplus Furniture and Mattress Warehouse

Surplus Furniture and Mattress Warehouse

Story

Located at 1800 St. Laurent boulevard, just South of highway 417 across from McDonald’s, Surplus Furniture guarantees the best brand name furniture like Ashley Furniture and SERTA Mattresses at unbeatable prices! Choose from Living Room Sets, Bedroom Sets, Mattress Sets and Dining Room Sets! All brand new direct from the factory!



"Visit Surplus Furniture and Mattress Warehouse, Canada's #1 furniture destination with over 30 locations. Find quality furniture pieces for every budget."
Address: 1800 Saint Laurent Boulevard , Ottawa K1G 1A2, ON, CA
Phone: (613) 247-3300
moc.erutinrufsulprus@awatto
State: ON
City: Ottawa
Zip Code: K1G 1A2


Opening Hours

Monday: 10:00-20:00
Tuesday: 10:00-20:00
Wednesday: 10:00-20:00
Thursday: 10:00-20:00
Friday: 10:00-20:00
Saturday: 10:00-18:00
Sunday: 11:00-17:00

Update Info

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Reviews
I was pleasantly surprised to know that Ottawa had this store. As most of their customers, I got to know about it through word of mouth. They are great, and the selection is amazing. I was specifically looking for coffee tables and dining set, and they are great. Ryan is super helpful, and their warehouse staff is quick and intelligent. I would definitely recommend this store to everyone, if you’re looking for something different than IKEA furniture.
I've bought stuff from here 3 years ago and the furniture is still in wonderful condition. Today I went to dufrense on cyrville and they were selling the same couches I bought 3 years ago for triple the price. Highly worth stopping in as they don't have a middle man. They get their stuff from the supplier and bring it directly to the shop. Customer service was wonderful and very friendly. Highly recommend.
Not worth the trouble, very untrustworthy. First of all, pushy staff and the man who sold us our furniture was speaking quickly and throwing numbers around, it was confusing. Then they overcharged us by almost $500.00. We called to complain and they told us that the problem would somehow fix itself. We drove down the next day and made sure they refunded the overcharge to our Flexiti account. Now our monthly payments are much higher than we were told they would be. We won't be paying as long but we agreed to an 18 month plan. Our delivery day was awful as well. They called to say it would be delivered between 11am and 6pm. We cleared a space and prepared for them to arrive. At 5:45pm we called to confirm that we should expect a delivery that day and they seemed annoyed that we called and confirmed it would be a little late. We gave up at 9:00pm and got ready for bed. They called us at 9:45pm and said the delivery was 5 minutes away! We ended up receiving our order at 10:00pm! Ridiculous, who delivers furniture that late and 4 hours after we were told it would be here? No updates from them either. If you buy from this place, check your statement VERY carefully. For all I know, this was a mistake but I don't trust them anymore. They barely apologized. It makes me wonder how many people have been overcharged and not noticed. CHECK YOUR STATEMENTS!
I was very happy with my new couch right before the Christmas holidays! Jeff was a pleasure to work with and he was very patient and made sure our whole purchase went smoothly. We will definitely purchase more furniture from them in the future. The only complaint I have is not about Jeff but about some older guy who was working behind the counter. There was a disagreement about something to do with the receipt or something. The older guy was very disrespectful to Jeff right in front of us which as a human is really not cool, but as a customer it is so unprofessional. The old guy could have kept his cool and explained calmly after we left. Not pleasant at all to see a young guy trying to make a living get disrespected at the workplace. Anyways I don’t want to let that incident cloud our experience. I would recommend this place a thousand times over as they are quick, efficient, and friendly.
The staff at Surplus Furniture & Mattress Warehouse in Ottawa are awesome! Salesman, Jeff, was personable, friendly and helpful and made the experience pleasant and easy. I purchased an area rug, coffee table, end tables and lamp. They were much nicer than more expensive items at other stores. The prices were surprisingly low and the quality excellent! Highly recommend!
Read reviews before ordering!!!!!!! This store is fraud. They offer delivery and when there is an issue they say the delivery is a different company and they are not responsible. They stole my money for delivery. And never refund. Delivery never gets to you on promised time. I saw other people have same experience too. My bad I didn’t read review before buying from them. It’s complete fraud. Bad service when you have a problem and even if you know the name of the person who spoke to you they say they were not working that day. And if we have problem call to a custom service line where no one answers the phone. And no one claims to be the manager at this location. Every person I spoke to is not responsible for anything. Fraud….. Fraud… Fraud….
We bought our couch and some bedroom furniture from Surplus almost 2 years ago and everything is still in top shape! Shoutout to George for his expertise and genuinely friendly and attentive service, we never felt pressured to buy anything and he was always willing to answer all of our questions. The delivery service was great too, everything was in top condition upon arrival. Thank you Surplus!
I Bought a large leather couch about 2 years ago and I purchased the Warranty. They said that if any tears happened they would cover it. I called them and asked if I could receive a new couch since it got teared and they said that the warranty doesnt cover it. Very poor customer service I do not recommend. Also I was getting weird looks from the person I was talking to.
Person who helped us was great in Ottawa St laurent location. Issue was couch was delivered but 2 different colors Left is brown and right side is light gray
Great service laid back atmosphere! Unlike our visit at Leons, Surpluss freight seemed more layed back and had some really great deals. Hate that I forget the name of the guy who served us but the hour and a bit that we spent there he was very informative, funny and friendly. We did not feel pressured at all to make a purchase. We did end up getting a sectional and look forward to returning for more in the future. I would highly recomend this location for anyone looking for warehouse prices and very great customer service.
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