Sun Wui Family Restaurant

Horrible Service. Went there with family of 8-10 for birthday. They don’t take reservations. Understandable I guess. But they said you have to wait for tables to open up to put together for our size of partyall tables seemed to be roughly the same size. Which was still ok. But then they said , if a smaller party shows up and they have tables available for their size party, they will get priority over us which completely blew my mind on a restraint that operates on a first come first serve. The waitress we were trying to talk to was not very friendly at all. Maybe they were having a bad day and very stressed or understaffed. Not sure, don’t really care. Either way we didn’t feel like a valued customer so our hundreds of dollars went elsewhere.nnThey said basically you could be waiting anywhere from 30min to a couple of hours. Soooo we left and went to a different restaurant and got immediate service. Food at a glance didn’t look overall appetizing.nnI feel we dodged a bullet.

Was served my meal and noticed a hair on one of my honey garlic ribs. I immediately brought it up to the waitress and she took it. She returned to the table and told me they are making me a new plate of food. It only took 4min and she returned with a new plate of food. The food wasn't hot it was barely warm. At this point I was completely turned off and didn't finish my meal I asked for a carry out container . When it was time to pay for the meal I thought there would be a discount or free, but know it was full price. I said to the waitress , you think there would be some compensation for the hair in my meal. Her exact words were , that isn't up to me to decide that. Then she finished checking me in. So with that customer service she didn't get a tip. I have NO plans on returning or referring Sun Wui to anyone .

My family enjoyed our meal. The food was flavourful and the portions filling. The staff was very friendly and accommodating. We’ll be back!

If you’re looking for authentic Chinese food, you won’t find it here. Heck, even if you’re looking for Americanized Chinese food, you won’t find it here. My first terrible experience was on a visit in October, 2023, when I ordered Kung Pao chicken. What I got was some kind of gooey stew of chicken and some vegetables - bland as bland gets. And it was missing the key ingredient for this dish: peanuts!nnBut maybe it was a fluke and I gave them another chance in my current visit July 6, 2024. I ordered General Tao yes, they misspelled it on the menu chicken and, remembering how bland the Kung Pao chicken, I asked it to be extra/super spicy. What arrived after an almost 1 hour wait, was another bland dish and, worse yet, the chicken appeared to have been fried in old oil. So disgusting, I gave up on the dish after a few bites and helped myself to half my wife’s curry noodle dish - which was actually half decent.nnI really can’t believe this restaurant has such a high star rating - dont Newfoundlanders have taste buds?

HIGHLY RECOMMENDED!!! Large size portions and very affordable prices! It was my first time going there and willnDefinitely make the trip fromnmount Pearl to go again… Staff quite friendly too!