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Starbucks

  1. Webster
  2. Webster Coffee & Tea

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Starbucks
Address: 1900 Empire Blvd Ste 40 , Webster 14580, NY, US
Phone: +1 585-866-2011
State: NY
City: Webster
Zip Code: 14580


Opening Hours

Monday: 05:00-22:00
Tuesday: 05:00-22:00
Wednesday: 05:00-22:00
Thursday: 05:00-22:00
Friday: 05:00-22:00
Saturday: 06:00-22:00
Sunday: 06:00-21:00

Update Info

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Reviews
This is my favorite Starbucks location. I rush in almost every morning and always feel welcome and treated with respect. They are always on time with my mobile orders and even when they are slammed packed and super busy. They still are able to keep things smooth and a non stressful environment. Thank you everyone at this location for dealing with me every morning!!!
Love the set up, lots of variety of seating and very friendly staff. The door never seems to want to properly shut but aside from that I love the atmosphere of this place. Great staff, correct with my orders, no complaints!!
Every single time I order a drink at this location, they mess it up. I am allergic to dairy so I always order the same drink…. Tall decaf oat milk brown sugar hot latte. Yesterday I had to have the drink remade because when i checked to confirm it was oat milk they said it was not, even though i ordered oat milk. They remade the drink with oat milk but used the same cup! I have a dairy allergy so I can’t have any of it in the cup. So I didn’t drink it. I was in the drive up line for a while as they had to remake the drink with a line behind me so I just left… but those drinks are not cheap and I had to just throw it out. Then I asked for a tall but got a grande . Often when I get this drink there , it tastes nothing like what it normally tastes like. I get this same drink at Barnes and nobles down the road and it ALWAYS tastes better sweeter and they always get the drink right. So frustrating . Not going back to this location anytime soon. .
HANDS DOWN MY FAVORITE STARBUCKS! They make my drink PERFECT every time. As soon as you walk in they greet you and if your mobile order is not on the counter they ask you what you are waiting on. I love the customer service in store and the drive thru. I have not had one bad experience here and it's conveniently located near 104. Please do not get rid of any of these amazing employees!
Positive environment! I can't remember the last time I had sich a great service experience at Starbucks. Great team!Food: 5/5
Waited in the drive through this AM for 30 minutes! There were only about 4 cars in front of me and took 10-15 just to get to the order area, finally made it to the window and sat there for another 10 min or so. I watched other orders pile up at the window for I assume people behind me. About half way through the girl said she would check on my drink and that it was just in the blender it's been 10-15 min since I actually ordered at this point. I just sat there watching 4-5 people standing inside doing nothing when a different person came to the window and asked what I even got and finally gave me my drink. Good thing I wasnt in a hurry because once you are in that drive through you are stuck in it.
I really don’t leave reviews very often or at all but I wanted to say that this location is poorly managed and had gone downhill the last 6 months or so. I wish I could give it zero stars. Amanda was SO rude and just absolutely atrocious to the other staff members, not pleased and won’t be returning.
I just moved to the Webster area a few months ago and frequent this location, regularly. I have gotten to know a few of the staff members including Nevi and let me tell you, Nevi is a breath of fresh air. She embodies the truest form of customer service! Everyone at this location has been amazing during staff shortages, drink shortages...you name it, they persevere. I'd like to give everyone at this store 5 stars! This is probably one of the BEST stores in Webster! Thank you for all that you do!
The drive thru is SO SLOW at this location every time I visit
This is usually my go to place, but oof was this time rough. The coffee itself was fine, but the service was horrific. They didn’t tell me what the total was after ordering and the person at the window didn’t say a single word to me. Not a SINGLE word. What in the world?! I said hello, no response. I said thank you, no response. The only way I found out about my total was through the app after I paid. Seriously though, half of the reason to go to Starbucks and paying a premium for a latte is the customer service. If you don’t want to to be a sparkling sprinkle work someplace else.
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