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Reviews, get directions and information for Starbucks

Starbucks
Address: 1703 Niagara Falls Blvd , Amherst 14228, NY, US
Phone: +1 716-836-8720
State: NY
City: Amherst
Zip Code: 14228


Opening Hours

Monday: 05:00-22:00
Tuesday: 05:00-22:00
Wednesday: 05:00-22:00
Thursday: 05:00-22:00
Friday: 05:00-22:00
Saturday: 05:00-22:00
Sunday: 05:00-22:00


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Reviews
The coffees are for the most part, great. The food is not bad as well. There are some good varieties. The atmosphere is pretty clean and calming. The wait time is a bit long. It is a tiny store and gets a lot of traffic inside and out. However, I always go there pretty much because I just love coffee.Food: 3/5
I had my birthday reward and they did not honor it. The lady on the other end of the mic at the drive-thru was also very weirdly rude. I also have proof of my birthday via ID and they still wouldn’t honor it. A good manager would have been more than happy to find a way to give me my birthday treat.
There was no wait in the drive thru today, so that was really great to get the order very quickly. The food and coffee was very tasty and fresh. I think the pricing is really reasonable for the quantity and quality of the items on the menu.Food: 5/5
I just left the site and I never realized how busy the team here was until visiting in-store today. The blonde woman working at the espresso station was working extremely hard, never stopping once. I mean in reality I didn’t see one member of the team stopping at all. Customers just kept coming in and so many mobile orders as well. The drive through was packed all the way to tacobell. On top of that they’re being watched by impatient customers the whole time. This team works like super stars. They deserve all the praise in the world and to be tipped generously. I’m not sure if the average customer recognizes how intense it is to work here but I can see the pressure these folks are under, but they handle it well. I just wanted to let it be known! I was impressed. Those baristas are working hard.
The food and drinks were great, I accidentally left my backpack full of sensitive material at the location, and they held onto it for me until late at night, the staff here is very nice and friendly I would definitely recommend
Super friendly group of baristas. My drinks are always correct and prepared quickly. Plan ahead during rush hours, you'll need 3-7 minutes more than normal.Food: 5/5
It's a Starbucks. I don't have to tell you about what the food is like, you know what to expect. This establishment earns my 5 star review simply because they are open earlier than most coffee shops, getting you that caffeine fix when you need it most. Vegetarian options: They have the beyond sausage, which is quite tasty.
I ordered a tall caramel machiato and waited 30 mins , still didn't get it so I left. Everyone before me got their drinks but me . They need to pay more attention and serve alll customers equally or hire more people to keep up with demand ..
First time this has happened. Ordered a venti shaken espresso with heavy cream, sugar free vanilla syrup, Splenda and cinnamon and they didn’t fill the cup up all the way? I didn’t ask for light ice or no ice so I’m confused. I order these all the time and this has never happened.
Very friendly staff and efficient system! Currently with the measures in place for Covid-19, they do mobile app pick up in store only from 11am to 3pm, after that it's drive-thru pick up and onsite orders to 6pm. I came around 4pm, line up not too bad with a dozen of cars. I was on my bike! They let me line up. Note: very kind and professional manager onsite! He calmly responded to a customer being unhappy about the pick up system. I was impressed! I cheer him up and went to the line up :
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