Southside Pools & Spas-Skilbuilders Ltd

Southside will break your pool and take no responsibility for it. We paid them 300 dollars to close our pool for the winter. They failed to detach the pipes which were underground from the skimmer which caused a hole to be ripped in the side of the pool. Southside tool absolutely no responsibility for it and claimed it was our fault for having underground lines?? The former tenants of the house never had an issue like this because they used people who actually knew what they were doing to close their pool. Use someone else!
7 years ago (05-10-2017)

Responsive, great service and a quality job. I highly recommend Southside Pools and Spas - Skillbuilders Ltd. They can handle challenging installs with confidence and professionalism. Very friendly workers too.
7 years ago (28-08-2017)

2 years ago we had our pool installed with no issues. We decided to use them to close our pool for the winter for warranty purposes in case anything went wrong. When they came back last year in the spring to open our pool we came home to nothing being done and no phone call. They took the winter cover off the pool and that was it. We looked closer at the pool and we noticed the pool caved in at the skimmer location. We called them and the owner came out to further investigate. He said our deck around the pool caused the pool to cave in at that location. They said it would not be covered under warranty and to fix the pool we would have to replace the entire pool at a cost of $3000. Our deck which is quite large did not shift at all. We called the insurance company and they sent out a pool engineer to further investigate. The pool engineer also said our deck did not shift and it was from the pool not being properly closed. What happened was they plugged the skimmer so water could not escape the pool during the freeze thaw cycle. When water gets built up in the skimmer and freezes, it creates a week spot under the skimmer in the wall. The liner tightens and and the water block in the skimmer freezes with the water in the pool and causes the wall to cave in. The skimmer was was suppost to not be plugged to let the water escape so a ice block could not form in the skimmer. We were told this happened to 10 other people. Unfortunately we did not have the money to take this further or to replace our year old pool. We had to hammer the wall out and put a support under the skimmer. We closed the pool ourselves this year and left the skimmer unplugged and guess what? No issues!!!! Southside took no responsibility to replacing the pool they installed and closed for the winter. I will never use them again nor recommend them.
8 years ago (20-05-2017)

I've wanted a hot tub for years and finally decided to get one. I shopped around town, and decided to get a marquis spa from Southside pools and spas. It came with a cover and they delivered it right to my deck in my backyard. They were friendly and explained how to keep the water clean and how it works. They also gave me a bunch of products to keep it clean. The best part is my electric bill barely went up at all. I use it all winter and it pretty much takes care of itself. Great spa and a great company.
8 years ago (11-10-2016)

I am looking at my swimming pool in my yard and am amazed that it is my yard, it is beautiful. We had Southside Pools and Spas build our pool in July. The guys did such a fantastic job, I didn't realize how much work was involved in building a pool. They were cheerful despite working in the heat. We have had so much fun this summer. We have been in the pool almost every day, our kids thank us all the time for getting the pool. Thank you Southside for our best summer ever.
8 years ago (24-09-2016)