Sottile-Olsen Insurance Brokers Inc

I wish I could rate in negatives. If you are looking for a brokerage with agents who are never available, don't provide you with all information and then rude to you when they haven't don't their job, you've found them! Disgusting, unprofessional and down right disappointment. Wouldn't recommend them to an enemy!
7 years ago (26-10-2017)

Good customer service. Great rates. Secretary's are a great help and they answer all your questions. They don't rush you out. I'm happy I switched to them. I had them for half a year already and no complaints.
8 years ago (15-01-2017)

Worst brokers I have ever dealt with. got insurance for my wife who was not a Canadian citizen. They gave us the same quote as everyone else. but within 1 year our premiums were raised 4 separate times. To well over $400 a month. Contacted out broker numerous times asking about discounts through chamber of commerce, through work, because we installed an alarm, because we installed a dash camera, etc. We were informed ever time we would not get any type of discount for those. Finally after the 4th increase we started shopping around again and found Youngs Insurance who were able to get us discounts for everything we mentioned to our broker in the last year and now we pay less then half of our last increase and to top it off it's still the same Intact insurance that he said wouldn't give us discounts. This is just a case of the broker being lazy and refusing to help his client. We hope no one has as horrible experience as us.
13 years ago (11-10-2012)

GREAT SERVICE AND SAVINGS I have been with a large insurance broker for 20 plus years. I mistakenly assumed that loyalty to the company would get me discounts and favoured treatment. I was wrong. After talking to friends at Ed's Pipeworks they recommended their insurer, Sottile Olsen Insurance Brokers Inc. The service and the savings were fantastic. Even when I bought a new car and changed policies and coverage, Sottile Olsen were informative, knowledgable and professional. I will recommend them to friends, family and co-workers!
12 years ago (07-06-2013)