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Sobeys

  1. East York
  2. East York Grocery

Reviews, get directions and information for Sobeys

Sobeys

About

Sobeys is a community grocery store that brings its customers good food and good food ideas every week, affordably. Eat better, feel better, do better.



"Sobeys Extra: We offer a full service floral, full service meat & seafood, fresh produce, in-store Bakeries, deli featuring a cheese ambassador and full range of cheeses"
Address: 147 Laird Drive , East York M4G 4K1, ON, CA
Phone: (416) 423-1644
State: ON
City: East York
Zip Code: M4G 4K1


Opening Hours

Monday: 07:00-23:00
Tuesday: 07:00-23:00
Wednesday: 07:00-23:00
Thursday: 07:00-23:00
Friday: 07:00-23:00
Saturday: 07:00-23:00
Sunday: 07:00-23:00

Update Info

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Reviews
It's a great location to shop. The staff is very friendly and helpful. This location carries everything from Organics to fresh produce and meats. They even have an in-house butcher who will cut down meat to what you need.
3/4 times I shopped here last at least 1 item I ended up purchasing has been past expiry. And not by a day or 2 either, in talking 5-14 days. Tried contacting customer service, their only offer is for me to spend my time and gas money to bring it back for refund Management really needs to get on this, a store selling expired food is disgusting.
I love shopping at night I was there at 7:45. No looking for parking or shopping carts and easy access to all the isle no rush shopping Loved it!!
Not a place I would buy meat, NB dept of health inspection indicates improper sanitation procedures during a routine inspection which is public knowledge online! Again, Sobeys please educate your staff! Absolutely disgusting! I am not normally one to post reviews but after today's experience at Sobeys Eastpoint I feel compelled to provide a review. To start, The Scanning Code Of Practice is a voluntary program in which businesses can participate in. Not all businesses choose to abide by the voluntary code of practice, but many do. Sobeys is one such business that chooses to participate in the program. The Programs intent to provide some level of assurance to consumers that there store pricing is accurate. Outlined in the policy is a remedy in the event the register price scans in higher than the shelf price. The remedy found within the code is as follows: "a if the displayed price of the product is $10 or less, the retailer will give the product to the customer free of charge; or b if the displayed price of the product is higher than $10, the retailer will give the customer a discount of $10 off the lowest advertised price." Today, 2022-11-10 I attended Sobeys Eastpoint as I have many times in the past. I rang through my order and paid. After reviewing my receipt I found a item that was listed on the shelf as $9.99 rang in as $10.99. I went back into the store immediately and made the clerk aware of this error, expecting a full refund for the item as per the Code. The clerk prepared to give me $1.15 back. I reminded the clerk of the scanning code of practice. I was told by the clerk that they are not participating due to an IT issue. I told the clerk that nowhere in the store was that posted they were no longer participating and asked to speak to the manager. I ended up speaking to an individual who identified them self as a manager. I explained to the manager my issue/concern. I was met with a somewhat sarcastic response. I made the point that nowhere is it posted that they are no longer participating in the program. I made the point that nowhere is it posted that price errors and pricing accuracy may be affected by an IT issue, and that it is not the consumers fault that their systems are not functioning as designed. I also advised that it is not the intent to Participate in the Program on good days and pull participation on other days, as that undermines the entire purpose of the program. The following points were made to me by the manager. -Participation in the Code of Scanning practice is Voluntary. Which I agree with but to suspend it on one day defeats the spirit of the program in my opinion and undermines it -They are not participating until the IT issues are resolved. -They cannot print signage due to a IT hack. Many handwritten signs found throughout the store during my visit -It is up to customers to check their receipt and not up to the retailer. My take aways is that Sobeys does not care about pricing accuracy as they believe they can temporarily suspend their participation in the program when they see fit. I was flat out told by the manager that responsibility falls on the consumer to confirm price accuracy which I untimately agree with, but it was implied that it was not a store level responsiblity. I stated that not all customers would check their receipts to find pricing errors and I was met with a shrug and oh well attitude. In the end a refund was provided for the item but only after a long drawn-out argument was had that was simply based on principal. It is clear to me that Sobeys is not out for their customers after this interaction. It should be noted I do not intend to identify the employees involved as it is likely not entirely their fault, they are simply following orders from above. Although I would suggest they lose the sarcastic attitudes as they too are consumers I respect the fact $10.00 is not a lot of money but in this age of inflation and grocers reporting record profits, this is a story I wished to make public based on nothing more than principal.
Generally the pet store I go to, grocery store is good and LC is the same as the others
There are only 3 Sobeys I like to go to. This is the one in Saint John. Its clean and the folks are friendly and kind. They help when ever you need help and it's easy to find your way around.
Like this store better than north .
Clean, but definitely feels like it doesn't have as wide variety as Superstore
First time here; store nicely presented and well stocked. What struck me most though was the genuine friendliness and helpfulness of all three members staff I had contact with. Makes me want to shop here more often!
Always great service and super clean and if your sensitive to lights or sounds they do shopping hours from 6pm to 8pm Sundays for people with needs, seniors, or anyone who'd rather go when it's a little slower going !
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