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Snap

  1. East Lansing
  2. East Lansing Pizza
  3. East Lansing Salad
  4. East Lansing Soup

Reviews, get directions and information for Snap

Snap
"Welcome to Snap Fitness Haslett! We’re here for you 24/7 to help you move your body and your mood with a strong member community and a super supportive team. Members get access to the best range of cardio, strength, and functional training equipment plus a member app to help set your own goals and celebrate your progress. Please see our website for staffed hours; call or click today to learn more and join the Snap Fitness community"
Address: 301 E Grand River Ave , East Lansing 48823, MI, US
Phone: +1 517-977-0732
State: MI
City: East Lansing
Zip Code: 48823


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Reviews
Good location and parking. Small, with all of the basic weights and machines but a bit run down.
The owner and his employees are very kind and understanding. As a military veteran they let me have my Snap Fitness access card early even though I had already ordered the 30 day free trial card to come in the mail. One of the nice things about this SF is that they have one bicycle machine with a USB plug that works at charging your phone only if you're riding it. Really motivates you to maintain your phone charge! I highly recommend this location.
The good: Loved the location as it was super close to home, and open 24/7. Rarely did I have to wait for equipment, even if at what seemed to be busy times. The okay: difficult to get in touch with staff. The bad: After being a multi-year customer I tried to contact them by email since I couldn't find staff at the gym ever. I contacted them saying I wanted to end my membership before their required date to not get charged the next month. I didn't get a response I believed I emailed again, but it's been a minute so I'd have to check, but at least one email before the required date. After the required date, I left a written note saying "I emailed you by the date, but I never heard back". They said they'd charge me the next month, but then I'd be free from future charges. I forwarded them the mail from earlier, but no response, no refund. My rating would have been four stars except for this sad ending.
Facility isnt to bad but I cant say the same for whoever handles the accounts and does customer service. They told me how to stop my membership and then didnt respond or stop my payments when they were suppose to. Not even an apology, they just continue to ignore communication attempts.
I know they are in the process of remodeling currently and if this isn't valid when complete, I will update. Right now, they need about twice the room to just be sufficient. the equipment is very tightly packed and many times, this place is quite full. Constantly having to side step to get around just isn't sufficient or safe. I will say though, the equipment tends to be in good working order and I really enjoy having the industrial fan for the treadmills. I wish my normal location had that. Hopefully the remodel will make this review obsolete.
Try Anytime Fitness. Way better than this hole. I have been trying gyms in the area, and this is by far the worst. My ranking: 1. Anytime Fitness Haslet 2. Planet Fitness 3. Powerhouse E. Lansing 4. Anytime Fitness Chandler 4. Methhead's basement 5. Snap
The equipment is up to date and the atmosphere is always good and friendly. It is great that it is open 24 hours. I would recommend it to everyone.
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