SmartStop Self Storage

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SmartStop Self Storage in Oakville is the smarter way to store your belongings. We feature climate controlled units, video surveillance, wide driveways and deals like "1st Month Free" move-in specials. Whether you're downsizing, moving or just decluttering, the storage professionals at SmartStop Self Storage can help you decide which self storage unit size will work best for your needs.

Address: 480 S Service Rd W, Oakville, ON L6K 2H4, Canada

Phone: (905) 337-7428

Website

moc.potstrams@9306erots

State: Ontario

County: Halton Regional Municipality

City: Oakville

Zip Code: L6K 2H4

Opening Hours

Monday: 9:30 AM – 6:00 PM
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:30 AM – 6:00 PM
Thursday: 9:30 AM – 6:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: 10:00 AM – 2:00 PM

Update Info

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Reviews

Usually I don't write reviews but this time I have to.Best customer service and price. Very helpful people. I would definitely recommend this place. Very well maintained and clean place .

 7 years ago (31-03-2018)

Good points for the 1 star:
- Affordable parking spaces
- Clean place
Negative points:
- I spent 10 minutes looking for my spot as it was covered in snow. I think singing should be done more
creatively.
- My code never worked. Had to call them to open the gates
- Your rate is fixed. So if it drops the next month on there website, they will not honor the new rate.
- The payment email alert came to me on the 14 of the month, so I was already due and had to pay 25 dollars in late fees which i think too much. I think the payment alert should come to email from the first day. I told
the staff I was on a leave outside the country (on an emergency leave) and I asked them to remove the fees but they refused.
- Staff was responding to my emails when I asked questions while I was overseas.  However, when I asked them to remove the late fees, they stopped the correspondence; and when I asked them about that, when I moved my car, the staff said that the head office cut the emails off! sounds strange?!! Once I asked for fees to be removed, they were cut off. Not a good customer service way to solve things...The day they stopped responding I was charged extra fees as I was waiting for their response and thought they would do it for me? 

If you want to rent from this place, be wary of the late fees.
However, this is how businesses run out of customers by not making them happy.

      
      
      
 7 years ago (28-02-2018)

Rented a few storage units here at the beginning of the year...these guys have been amazing since day one!  Gave us an excellent price for our units, they were very accommodating, gave us a tour of the place so we know how to get around and the facility is extremely clean which makes me feel better especially when storing your valuable possession's.  The staff here is very helpful, will continue to do business here.  Very happy with the experience and would gladly recommend it to anyone.

 7 years ago (19-12-2017)

Great experience renting a 5x5 storage locker from Smart Storage.  Everyone was very friendly and helpful.  The lockers are well laid out and moving carts to help transport your items to your locker.  Fair price as well.

 7 years ago (11-01-2018)

Miss Notay abandoned her lunch hour to accommodate me. I found her pleasant and responsive to my requirements and rented a large unit. I recommend this firm,this location and this employee.

 7 years ago (08-02-2018)

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